Scheduling Program Manager

7 days ago


Sumner, Washington, United States Redwood Family Care Network Full time
Job Overview

We are seeking a highly skilled Scheduling Program Manager to join our team at Redwood Family Care Network. This role is responsible for ensuring appropriate staffing coverage for clients with intellectual and developmental disabilities.

About the Role
  • Coordinate and schedule employee coverage for shifts, leave, and vacation
  • Maintain updated schedules and agency phone list
  • Ensure scheduled employees have met minimum training requirements before working alone with clients
  • Provide supervision and training of House Managers and support staff on timesheet and mileage chart completion, leave policy, and inexcusable absences

The ideal candidate will have experience working with DDA/RCS policies and procedures, as well as working with IDD clients. A strong understanding of WAC's and DSHS policies related to residential services is also required.

Key Responsibilities
  1. Build and maintain rapport with clients and programs
  2. Maintain and update staffing spreadsheets in the drive for each program
  3. Follow all agency policies and procedures
  4. Act as Crisis On-Call Responder when designated
  5. Attend team meetings and training as required
Requirements
  • Two years specialized training emphasizing Social Services, at least three years' experience working within a business, social services, or educational setting
  • Ability to identify potential areas of compliance vulnerability and risk, assists in developing/implementing corrective action plans for resolution of problematic issues, and provides general guidance on how to avoid or deal with similar situations in the future
  • Knowledge of EHR system (currently using Therap)
Working Conditions
  • Half of the work environment for this position is a fast-paced work environment that requires multitasking, working under pressure, self-directed, and frequent interruptions
  • Half of the work is done in the field, including driving to client's homes in multiple counties and cities
  • Must be able to lift and/or transfer a minimum of 50 pounds
Salary and Benefits

We offer a competitive salary range of $28-$30 per hour, depending on experience. In addition to a competitive salary, we also offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) retirement plan.



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