LaBelle Lights Service Ambassador
7 days ago
At LaBelle Winery, we are seeking a highly motivated and detail-oriented LaBelle Lights Service Ambassador to join our team. This part-time position involves providing exceptional customer service to guests during our winter events.
CompensationWe offer a competitive hourly rate of $17.00, paid bi-weekly. This position requires working nights and weekends, with shifts ranging from 6-8 hours on Tuesday through Sunday.
Key ResponsibilitiesAs a LaBelle Lights Service Ambassador, you will be responsible for:
- Greeting guests with a smile and ensuring they have an excellent experience.
- Responding promptly to guest inquiries and addressing any concerns in a professional manner.
- Maintaining a high level of customer satisfaction by providing attentive and courteous service.
- Learning and adapting to all necessary operations within our Toast POS system.
- Making recommendations to guests based on their preferences and dietary needs.
- Assisting and directing guests throughout the guided light path, ensuring their safety and enjoyment.
- Observing and reporting any issues along the light path, including safety hazards and misconduct.
- Maintaining a visible presence on the Lights walk and various stationary positions throughout the property.
To be successful in this role, you must:
- Embody our company's core values at all times.
- Maintain composure in challenging situations.
- Possess strong communication and organizational skills.
- Show strong interpersonal skills and be able to work effectively with colleagues and guests.
- Be self-motivated and take direction well.
This role requires:
- The ability to walk/stand for long periods (up to an entire shift).
- The ability to lift up to 50 pounds occasionally.
- The ability to work in a food/wine environment.
- The ability to climb stairs.
- Bending at the waist, sitting, kneeling, climbing, walking, crouching as job requirements may necessitate.
- The ability to work in extreme temperatures.
LaBelle Winery is a dynamic and fast-paced environment that offers opportunities for growth and development. We are committed to providing exceptional customer service and creating memorable experiences for our guests.
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