Digital Account Manager

4 weeks ago

Needham Heights, United States NBCUniversal Full time
Job Summary

We are seeking a highly skilled Digital Account Manager to join our team at NBCUniversal. As a key member of our sales team, you will be responsible for developing and executing custom digital sales opportunities for advertisers, as well as coordinating the execution of digital campaigns and associated revenue.

Key Responsibilities
  • Analyze available inventory to provide sellable digital media proposals to agencies and direct advertisers
  • Create template media plans for both custom and off-the-shelf marketing ideas
  • Use Wide Orbit Traffic and Operative One's Finance module to book, bill, and invoice digital campaigns
  • Manage live campaigns by monitoring pacing and delivery
  • Develop strategic reallocation and optimizations for live campaigns
  • Coordinate with Account Executives on development of renewal strategies based on client/program insights
  • Work with the traffic/operations team to schedule, traffic, and implement advertising programs
  • Pull screenshots, provide campaign pacing and reporting updates to Sales Account Executives on all active campaigns
  • Deliver superior customer service by making performance recommendations and optimizations
  • Monitor first and/or third-party impression metrics to ensure full delivery
  • Book and manage contracts in Operative One / Wide Orbit, our finance invoicing system
  • Actualize billing each month and work with finance to adjust billing and provide clients with accurate invoicing
Requirements
  • Minimum 2-3 years of experience in digital sales support, preferably within operations org
  • 4-year college degree or equivalent experience preferred
  • Familiarity with Operative One, or similar Order Management System
  • Familiarity with ad serving systems (FreeWheel, DFP)
  • Familiarity in Excel
  • Understanding of digital billing and invoicing
  • Strong analytical and interpersonal skills with ability to work independently and collaboratively
  • Post Sales operations expert
  • Excellent verbal and written communication skills
  • Excellent problem-solving and decision-making skills
  • Strong organizational skills and attention to detail
  • Proactive and inventive
  • Flexible and able to quickly adapt to change
Eligibility Requirements
  • Interested candidates must submit a resume/CV online to be considered for the position
  • Must have unrestricted work authorization to work in the United States
  • Hybrid: This position has been designated as hybrid, generally contributing from the office a minimum of three days per week

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