Sales Ambassador and Customer Experience Expert

3 weeks ago

Fairfield CT USA, United States Knitwell Group Full time

About Us



At LOFT, our mission is to empower women to find their authentic self-expression through our modern, feminine, and versatile clothing. Our team is dedicated to creating a style that's both confident and effortless, and we're looking for a Sales Associate who shares our passion for helping women look and feel their best.



As a Sales Associate, you will be the ultimate brand ambassador, creating authentic connections with customers and guiding their shopping journey with personalized styling recommendations. You will work closely with your team to ensure that every customer has an exceptional experience, from the moment they walk in the door to the moment they leave with their new favorite pieces.



In this role, you'll have the opportunity to:




  • Connect with customers and listen to their needs to create personalized customer experiences.
  • Share product knowledge and recommendations to help style the customer.
  • Use brand behaviors and personalized service to drive brand loyalty.
  • Uphold the highest visual and operational standards while keeping the focus on the customer.
  • Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
  • Partner with store leaders to achieve individual goals and daily expectations.
  • Build productive relationships by sharing ideas and being helpful to others.


We're looking for a Sales Associate with a hospitality mindset, flexible availability, and technology proficiency. If you're passionate about delivering exceptional customer experiences and have a knack for style, we want to hear from you



Our team members enjoy a range of benefits, including:




  • Discounts on merchandise across our brands, including 50% off regular-priced merchandise at Ann Taylor and LOFT.
  • Support for individual development and opportunities for growth within our family of brands.
  • A culture of giving back, with opportunities to support our philanthropic partners that benefit local communities.
  • 401(k) and other benefits.



Estimated salary for this role is $45,000 - $55,000 per year, based on location and experience.



The Company is committed to hiring and developing the most qualified people at all levels, without regard to sex, race, color, national origin, religion, age, disability, military status, sexual orientation, or any other protected classification under applicable law. We welcome applications from people with disabilities and offer accommodations on request.



The Company is an equal opportunity employer and welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process.



Note to Connecticut Applicants: Please visit our website for more information.



We're proud to be a part of the Knitwell Group, a family of brands dedicated to empowering women to find their authentic style. Join our team and be a part of something special

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