Senior Banking Representative
1 week ago
Estimated Salary: $45,000 - $60,000 per year
About UsFirst Citizens Bank is a leading financial institution committed to delivering exceptional customer service and supporting the growth of our communities.
Job SummaryWe are seeking a highly motivated and results-driven Senior Banking Representative to join our team. In this role, you will be responsible for building strong relationships with customers, identifying their financial needs, and providing tailored solutions to meet those needs.
Key Responsibilities- Proactively engage customers in conversation about their financial needs and goals.
- Open deposit accounts and ancillary banking products to help customers achieve their financial objectives.
- Facilitate customer awareness and education of bank services, including digital banking capabilities.
- Introduce customers to other branch team members or bank partners who can provide solutions for their financial needs.
- Process transactions and other account servicing requests in a timely and efficient manner.
- High School Diploma or equivalent required; Bachelor's degree preferred.
- 1+ years of experience in sales or customer service; or 6 months of experience in a customer support role at First Citizens Bank; or participation in a First Citizens career development program.
- Valid driver's license required due to frequent driving to other offices, bank customers, etc.
- Bachelor's degree in a related field (e.g., business, finance).
- Experience in telephone sales or banking.
As a valued member of our team, you will enjoy a comprehensive benefits package, including medical, dental, and vision coverage, as well as opportunities for professional growth and development.
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