Patient Service Representative

2 days ago


Indianapolis, Indiana, United States Axia Women's Health Full time
Join Our Team as a Patient Service Representative

Axia Women's Health is a leading provider of women's health services, with a network of over 400 providers across five states. We are seeking a highly skilled Patient Service Representative to join our team at our North Care Center in Indianapolis, IN.

Key Responsibilities:
  • Provide exceptional customer service to patients and visitors, responding to phone calls and in-person inquiries in a timely and professional manner.
  • Activate patient files, collect and record copays, and perform registration functions for new and existing patients.
  • Schedule patient appointments and maintain accurate records of patient schedules.
  • Adhere to infection control and safety guidelines, as well as confidentiality policies through HIPAA compliance.
Requirements:
  • Ability to adapt to changing priorities and business needs.
  • Flexibility and ability to work in a fast-paced environment.
  • Excellent communication and interpersonal skills.
  • Ability to maintain confidentiality and handle sensitive information.
What We Offer:
  • Full-time benefits eligibility beginning the first of the month after hire.
  • Immediate 401(k) matching contribution with no vesting period.
  • Generous PTO offering with additional time off for volunteering.
  • Choice of multiple medical insurance plans to best meet your needs.

Axia Women's Health is an equal opportunity employer and welcomes applications from diverse candidates. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.



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