Dynamic IT Network Manager
7 days ago
Job Title:
Dynamic IT Network Manager
Overview
Paragus Strategic IT is the leading provider of outsourced IT services in the Pioneer Valley, dedicated to delivering exceptional customer experiences. We're on a mission to expand our reach across the nation, with a focus on scalability and innovation.
Salary Range:
$65,000 - $85,000 per year (DOE)
Job Description
We're seeking an experienced and skilled Network Manager to join our team. As a key member of our IT department, you will be responsible for ensuring seamless network operations, monitoring performance, backups, and security, as well as maintaining compliance protocols.
Key Responsibilities:
Recommend and uphold Paragus Best Practices for client IT infrastructure, ensuring adherence to security, compliance, and maintenance protocols.
Perform regular Health Checkups on client IT infrastructure, identifying areas for improvement and ensuring network security and compliance.
Manage network hardware / software replacement & renewal schedules. Recommend improvements and document any declined suggestions.
Perform compliance assessments based on State, Federal, industry, and internal policies, and provide actionable solutions to address any gaps in the client's best interest.
Collaborate with your client team to deliver outstanding customer service that prioritizes the client's best interests and satisfaction.
Keep comprehensive documentation as it relates to server and network topology, asset inventory, and configurations for reliable and organized client support.
Act as a resource for escalated issues, following security protocols and raising concerns to the Director of Security & Compliance as needed.
Participate in our on-call rotation, providing 24/7 support for 3 weeks per year to keep clients' systems running smoothly.
Ideal Candidate
The ideal candidate for this role is a highly motivated and experienced Network Manager with a strong understanding of network management, security, and compliance. You should have excellent communication skills, attention to detail, and the ability to work independently while collaborating with the team.
Requirements:
4+ years of prior IT and System Administration experience required
Experience working for an IT Managed Service Provider preferred
Experience working directly with a client or customer
Intermediate knowledge of Microsoft operating systems and suite of products (Outlook, Word, Excel PowerPoint, etc.) required
Experience with firewalls, switches, and Access Point topologies (e.g., Meraki, SonicWall, etc.).
Experience with disaster recovery planning and business continuity strategies.
Proficient in documenting IT systems and networks using tools like IT Glue or similar platforms.
Familiarity with regulatory compliance standards (e.g., HIPAA, PCI-DSS, CMMC)
Proven ability to manage multiple tasks and projects simultaneously in a fast-paced environment.
Advanced network configuration, monitoring, and troubleshooting experience required
Ability to work independently and proactively determine areas requiring additional attention, monitoring, or maintenance
Strong documentation, inter-personal, and communication skills
Experience with infrastructure design and layouts preferred
Benefits
Flexible hybrid work schedule with only three days in office required per week.
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