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Healthcare Customer Service Representative

1 month ago

Kennedy Space Center, United States Credit Solutions Full time

About the Role:

Credit Solutions is seeking a skilled Healthcare Customer Service Representative to join our team. As a key member of our organization, you will be the first point of contact for our patients, providing exceptional customer service and resolving medical balances.

Responsibilities:

  • Provide empathetic and professional service to patients over the phone
  • Negotiate and collect payments to resolve outstanding balances
  • Utilize software to navigate the billing process and resolve issues
  • Work collaboratively with patients to find solutions and provide excellent customer service

Requirements:

  • High school diploma or equivalent
  • Previous customer service experience
  • Experience in healthcare billing and finance
  • Understanding of HIPAA
  • Ability to learn new software quickly

What We Offer:

  • Competitive wage starting at $12-$13/hour
  • Benefits including paid time off, holiday pay, and health benefits
  • Flexible schedules and opportunities for professional growth

About Credit Solutions:

Credit Solutions provides tailored Extended Business Office (EBO) Solutions and Bad Debt Recovery services throughout the United States. We strive to allocate the best resources to achieve the best results for our clients.

Why Work with Us:

We believe our employees are our most valuable asset. We offer a positive and productive work environment, numerous employee appreciation activities, and a referral bonus program.