Retail Team Leader

7 days ago


Bluffton, South Carolina, United States Goodwill Industries of Lower South Carolina (Palmetto Goodwill) Full time
Job Overview

We are seeking a highly motivated and experienced Retail Shift Leader I to join our team at Palmetto Goodwill. As a key member of our retail operations, you will be responsible for leading a team of sales associates and ensuring exceptional customer experiences.

Key Responsibilities:
  • Lead and manage a team of retail sales associates, providing coaching and training to ensure excellent customer service and sales performance
  • Ensure a positive and inclusive work environment, promoting diversity, equity, and inclusion among team members
  • Manage store inventory, pricing, and stock levels, maintaining a clean and organized store environment
  • Operate point-of-sale systems, handle customer transactions, and maintain accurate records of sales and donations
  • Provide excellent customer service, resolving customer concerns and issues in a timely and professional manner
Requirements:
  • High School diploma or equivalent required; one year of retail experience preferred
  • Excellent communication and leadership skills, with the ability to motivate and develop team members
  • Able to lift up to 25 pounds and stand for long periods; must be able to operate a forklift and walk-behind stacker
  • Forklift/Stacker and CPR/First Aid certifications required
Benefits:

Palmetto Goodwill offers a competitive salary, ranging from $40,000 to $60,000 per year, based on experience. We also offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as paid time off and holidays.



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