Tax Season Ambassador

H&R Block is a leading provider of tax preparation services and solutions. Our mission is to provide help and inspire confidence in our clients, associates, and communities everywhere.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Horizons 2025. This means bigger ambitions, faster transformation, and extraordinary results.

Job Responsibilities:

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Ensure all clients' needs are met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Perform other duties as assigned.

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficiency with the ability to use Microsoft Office.

The estimated salary for this role is $38,000 - $48,000 per year, depending on location and experience.