Quality Assurance Director

7 days ago


New York, New York, United States Restaurant Associates Full time

The Quality Assurance Director for Restaurant Associates is a key leader of our Operations Excellence team, responsible for the success of our food and physical safety programs.

Job Responsibilities
  • Oversee all Food and Workplace Safety Initiatives at the sector level
  • Coordinate and monitor safety training at the sector level (Daily, Monthly, Quarterly, and Annual Compliance Trainings)
  • Schedule and manage location site visits with Compass QA Leadership
  • Oversee, train, and monitor Regional Safety Champion efforts to drive workplace and food safety progress
  • Conduct recurring Regional Safety Champion meetings/conference calls
  • Assist VP of Operational Excellence with SAFER/A Advisory Board Initiatives
  • Oversee Combined Assessment & Origami Risk Assessment process to ensure all locations comply with latest food and workplace safety standards
  • Manage Third-Party Assessment Program (Vendors & Internal Self-Assessments)
  • Provide updates to Division/Regional Level Vice Presidents and District/Regional Level Managers on regional safety performance (if Safety/Claims Manager unavailable)
  • Organize and conduct lost time incident claim conference calls/near miss conference calls
  • Assist District Managers in managing/coordinating regional safety activities/initiatives

Required skills include ability to work independently producing positive results, strong attention to detail, and ability to teach/train various skills and subjects pertaining to safety & sanitation. Strong commitment to workplace safety and problem-solving skills are essential.

This role requires a college degree or equivalent work experience, along with 5-10 years kitchen experience or 3-5 years field experience as an inspector. The salary range for this position is $100,000-$125,000 per year, depending on qualifications and experience.

Rewarding benefits include medical, dental, vision, life insurance/AD, disability insurance, retirement plan, paid time off, holiday time off (varies by site/state), associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, commuter benefits, employee assistance program, and flexible spending accounts (FSAs).



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