Club Ambassador and Operations Specialist
1 week ago
We are seeking a dedicated Club Ambassador and Operations Specialist to join our team at Planet Fitness Inc.
As a Club Ambassador, you will be the face of our brand, promoting our Judgement Free Zone and core values to members and potential customers. You will ensure that our club is always clean and welcoming, and provide exceptional customer service to create a positive experience for all who visit us.
Responsibilities include:
- Representing the Planet Fitness brand in a professional and friendly manner
- Maintaining a high level of customer service, resolving any issues or concerns in a timely and efficient manner
- Cleaning and maintaining the club premises, including restrooms and common areas
- Performing daily audits to ensure the club meets our standards
- Assisting with cash handling, processing payments, and balancing cash drawers
- Updating and reviewing daily reports, ensuring accurate data entry and compliance with company policies
- Providing training and guidance to new staff members
- Staying up-to-date on all required certifications and training courses
Qualifications:
- High school diploma or equivalent required
- Familiarity with the Planet Fitness brand and operational requirements
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Basic computer skills, including Microsoft Office and Excel
This is a part-time, non-exempt position, requiring flexibility to work varying hours, including evenings and weekends. We offer a competitive salary of $9.50 per hour, commensurate with experience and qualifications.
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