Mall Retail Sales Team Lead

1 week ago


Buford, Georgia, United States UNTUCKit Full time
Job Title: Mall Retail Sales Team Lead - Buford, GA

Salary: $40,000 - $60,000 per year

About UNTUCKit

We are a dynamic and fashion-forward retail brand looking for a highly motivated and experienced Sales Team Lead to join our team in Buford, GA. As a Sales Team Lead, you will be responsible for creating a positive and engaging work environment that inspires your team to deliver exceptional customer service.

About the Role

We are offering a competitive salary of $40,000 - $60,000 per year, depending on experience. The ideal candidate will have prior management experience and solid working knowledge in a retail store environment. Key responsibilities include:

  • Creating a cohesive work environment that inspires engagement among associates
  • Possessing and demonstrating UNTUCKit's CORE values: Be Kind, Own It, Work Together, Communicate, Mentor, and HAVE FUN
  • Confidently executing UNTUCKit University training and participating in daily chat-in activities
  • Ensuring high levels of customer satisfaction through excellent sales service
  • Assessing customers' needs and providing assistance and information on product features
  • Creating a fun and relaxed environment for customers to feel comfortable shopping
  • Maintaining stock room organization and inventory control
  • Opening and closing the store, ensuring timely opening and closing procedures
  • Actively maintaining a tidy sales floor and visual merchandising standards
  • Remaining knowledgeable about products offered and discussing available options
  • Cross-selling products to increase average sale value
  • Teamwork with co-workers to ensure proper customer service and resolving issues promptly
  • Providing valuable feedback and insights to inform brand decisions
Requirements

To be successful as a Sales Team Lead, you will need to possess the following skills and qualifications:

  • Proven work experience as a Sales Associate or Team Lead in a retail environment
  • Basic understanding of sales principles and customer service practices
  • Proficiency in Apple products and G-suite, Omni-channel POS systems
  • Solid communication and interpersonal skills, with a focus on customer service
  • Ability to work independently and make sound judgments when needed
  • Flexible scheduling, including day, evening, weekends, and holidays, with some variability
  • High school degree; Bachelor's degree preferred but not required
Benefits

As a valued member of our team, you can expect a comprehensive benefits package, including:

  • Retirement Plan (401k)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (vacation and public holidays)
  • Short Term & Long Term Disability
  • Training & Development opportunities to enhance your skills and career growth
  • A casual and supportive working environment
  • Wellness Resources to promote overall well-being

Please note that this is a part-time position with varying hours, including day, evening, weekends, and holidays.



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