Mall Retail Sales Team Lead
1 week ago
Salary: $40,000 - $60,000 per year
About UNTUCKitWe are a dynamic and fashion-forward retail brand looking for a highly motivated and experienced Sales Team Lead to join our team in Buford, GA. As a Sales Team Lead, you will be responsible for creating a positive and engaging work environment that inspires your team to deliver exceptional customer service.
About the RoleWe are offering a competitive salary of $40,000 - $60,000 per year, depending on experience. The ideal candidate will have prior management experience and solid working knowledge in a retail store environment. Key responsibilities include:
- Creating a cohesive work environment that inspires engagement among associates
- Possessing and demonstrating UNTUCKit's CORE values: Be Kind, Own It, Work Together, Communicate, Mentor, and HAVE FUN
- Confidently executing UNTUCKit University training and participating in daily chat-in activities
- Ensuring high levels of customer satisfaction through excellent sales service
- Assessing customers' needs and providing assistance and information on product features
- Creating a fun and relaxed environment for customers to feel comfortable shopping
- Maintaining stock room organization and inventory control
- Opening and closing the store, ensuring timely opening and closing procedures
- Actively maintaining a tidy sales floor and visual merchandising standards
- Remaining knowledgeable about products offered and discussing available options
- Cross-selling products to increase average sale value
- Teamwork with co-workers to ensure proper customer service and resolving issues promptly
- Providing valuable feedback and insights to inform brand decisions
To be successful as a Sales Team Lead, you will need to possess the following skills and qualifications:
- Proven work experience as a Sales Associate or Team Lead in a retail environment
- Basic understanding of sales principles and customer service practices
- Proficiency in Apple products and G-suite, Omni-channel POS systems
- Solid communication and interpersonal skills, with a focus on customer service
- Ability to work independently and make sound judgments when needed
- Flexible scheduling, including day, evening, weekends, and holidays, with some variability
- High school degree; Bachelor's degree preferred but not required
As a valued member of our team, you can expect a comprehensive benefits package, including:
- Retirement Plan (401k)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (vacation and public holidays)
- Short Term & Long Term Disability
- Training & Development opportunities to enhance your skills and career growth
- A casual and supportive working environment
- Wellness Resources to promote overall well-being
Please note that this is a part-time position with varying hours, including day, evening, weekends, and holidays.
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