Insurance Career Representative

6 days ago


Encino, California, United States Shane Taylor - State Farm Agent Full time
Job Overview

As a Customer Service Representative with Shane Taylor - State Farm Agent, you will play a vital role in delivering exceptional client experiences that contribute to the growth and success of our insurance agency. This is an exciting opportunity for a customer-focused and empathetic professional to enhance their career while resolving inquiries, collaborating with team members, and anticipating community needs.


Compensation Package

We offer a competitive salary that reflects the importance of this role in our agency. While specific compensation details may vary, we are confident that our total rewards package will meet your expectations.


Key Responsibilities
  • Client Support: Provide policy information, answer customer inquiries, and facilitate policy changes and updates.
  • Claim Processing: Process insurance claims and follow up with clients to ensure timely resolution.
  • Record Management: Maintain accurate records of customer interactions to inform future support efforts.

Required Skills and Qualifications
  • Effective Communication: Strong communication and interpersonal skills to engage with diverse clients and colleagues.
  • Attention to Detail: Demonstrated ability to multitask and maintain accuracy in record-keeping and data management.
  • Customer Service Experience: Previous experience in customer-facing roles preferred but not required.

Benefits and Opportunities

We value our employees' growth and well-being. Our comprehensive benefits package includes license reimbursement, 401(k) matching, bonus opportunities based on performance, health insurance, flexible schedule options, paid time off, and training and development programs.


Career Advancement Opportunities

Shane Taylor - State Farm Agent offers internal growth opportunities for driven and sales-minded candidates who are eager to take on new challenges and advance their careers within our agency.



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