Collision Damage Appraiser

1 week ago


Youngstown, Ohio, United States The Boyd Group Full time
Role Overview

We are seeking a skilled Collision Damage Appraiser to join our team at Gerber Collision & Glass. As a key member of our repair facility, you will be responsible for providing exceptional customer service while creating accurate estimates and coordinating repair needs.

About the Role

The Collision Damage Appraiser's primary responsibility is to ensure a seamless customer experience from start to finish. This includes documenting all customer interactions, communicating with insurance companies, and collaborating with the repair team to meet customer expectations.

Key Responsibilities:
  • Accurately assess vehicle damage and document repairs needed
  • Provide timely and transparent communication to customers and insurance companies
  • Collaborate with the repair team to ensure efficient and high-quality repairs
  • Meet or exceed customer satisfaction targets and company KPIs
Requirements

To succeed in this role, you must have:

  • A minimum of 1 year of experience in collision repair or a related field
  • Knowledge of repairs and OE guidelines
  • Basic computer skills and proficiency in software applications
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer

As a valued member of our team, you can expect:

  • A competitive salary range of $46,800 - $100,000 per annum, based on experience
  • A comprehensive benefits package, including medical, dental, and vision insurance
  • A 401(k) retirement plan with company match
  • Paid vacation and holidays
  • Ongoing training and professional development opportunities

Gerber Collision & Glass is committed to an inclusive and diverse workplace. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer service.