Customer Service Associate

4 weeks ago


Dallas, Texas, United States Claudia Salas - State Farm Agent Full time
Job Overview

Position Summary

Are you a friendly and service-oriented individual? Do you thrive in engaging with clients? If so, a role with Claudia Salas - State Farm Agent could be an excellent fit for you. Our agency specializes in offering a range of insurance and financial service products exclusively from State Farm.

Key Responsibilities

  • Deliver timely, precise, and courteous customer support. This includes addressing questions about insurance options, eligibility, coverage details, policy modifications, claims processing, and billing inquiries.
  • Collaborate with the agent to set and achieve marketing objectives.
  • Generate leads, arrange meetings, assess client needs, and promote suitable products and services.

What We Offer

  • Competitive salary with commission and bonus opportunities
  • Paid time off, including vacation and personal/sick days
  • Flexible working hours

Qualifications

  • Strong interpersonal abilities
  • Exceptional communication skills, both written and verbal
  • Self-driven and motivated
  • Proactive approach to problem-solving
  • Bilingual candidates, especially in Spanish, are preferred
  • Property and Casualty license (must be obtained)
  • Life and Health license (must be obtained)

If you possess the drive to excel and envision yourself in this position, we encourage you to submit your application. We will provide updates regarding the next steps in the selection process.

This role is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must successfully complete any necessary licensing requirements and training programs. State Farm agents operate as independent contractors who hire their own staff. Employees of State Farm agents are not employees of State Farm.



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