IT Infrastructure Specialist

3 weeks ago


Louisville, Kentucky, United States pbs worldwide bvba - the recruitment factory Full time

The IT Network and Desktop Specialist will play a crucial role in maintaining the efficiency of our IT operations at PBS Worldwide BVBA - The Recruitment Factory. We are seeking an experienced IT professional who can analyze our current systems, recommend and implement solutions, and provide training to our team members.

Key Responsibilities:

• Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware.

• Own projects, solutions, and key responsibilities within a larger business initiative.

• Handle business-critical IT tasks and systems administration.

• Research and evaluate emerging technologies, hardware, and software.

• Track and maintain hardware and software inventory.

• Manage Verizon wireless Open Path Cloud hosted vendors, Printer contract vendors.

• Be the first point of contact between users and vendors for software-related issues.

• Analyze department needs, identify vulnerabilities, and boost productivity, efficiency, and accuracy to inform business decisions.

• Ensure network components meet needs and work together seamlessly, using the full range of capabilities, and stay informed about new features and competitive solutions.

• Continuously analyze current process technologies and vendors to identify areas of improvement.

• Prepare cost-benefit analysis reports when upgrades are necessary, continuously analyzing vendors to ensure they offer the best possible service and value for company needs.

• Train employees on both software and hardware, troubleshoot, and provide technical support when needed.

• Develop and execute disaster procedures and maintain data backups.

• Travel between 2 site locations, Wall St, and Soho, as well as remote troubleshooting for all of our users.

• Maintain server, firewall, network, and all IT-related issues in the office.

• Security system and Antivirus software maintenance.

The Pay: $30-$38/hr
Benefits: Health insurance, dental, vision, and basic life insurance; 401(k) plan



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