Backup Power Specialist

5 days ago


Auburn Hills, Michigan, United States Generator Supercenter of New Hampshire & Maine Full time
About the Role

This is a fantastic opportunity to work with Generator Supercenter of New Hampshire & Maine as a Backup Power Specialist. We are seeking an experienced and skilled professional to join our team in this role.

Job Description

We specialize in energy solutions offering cutting-edge technologies to help our clients utilize clean, renewable energy for savings from the grid and backup power. As a Backup Power Specialist, you will be responsible for traveling to customers' residences to perform repair work and preventative maintenance on their whole home standby generators.

You will use your mechanical and electrical knowledge to troubleshoot and repair generators, and regularly communicate with customers to provide excellent customer service. You will also be required to adhere to all safety practices and requirements when working around electricity.

Responsibilities
  • Travel to customers' residences to perform repair work and preventative maintenance on whole home standby generators
  • Use mechanical and electrical knowledge to troubleshoot and repair generators
  • Communicate directly with customers regarding arrival, work being performed, issues resolved, etc.
  • Document services performed using an electronic software system
  • Adhere to all safety practices and requirements
Requirements
  • Strong customer service and communication skills (verbal and written)
  • Problem-solving, organization, and decision-making skills
  • Ability to work independently demonstrating initiative
  • Reading and comprehension skills required to understand technical manuals, electrical wiring diagrams, and blueprints
  • Valid driver's license and satisfactory driving record
  • High school diploma or equivalent
  • Experience with mechanical small engine repair work
  • Experience with electrical wiring
Benefits
  • A positive and collaborative work environment
  • 401K Matching (after 6 months of employment)
  • Company work truck is provided
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

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