Acura Sales Coordinator Opportunity

3 days ago


Westmont, Illinois, United States McGrath Acura of Westmont Full time
About McGrath Acura of Westmont

We are a growing team committed to delivering an exceptional customer experience. If you share our values and have what it takes to excel in this role, we want to hear from you.


Estimated Salary: $45,000 - $60,000 per year
Job Description:

This multifaceted position involves providing top-notch customer service and support in the Service drive. As a successful candidate, you will play a vital role in maintaining positive customer relationships and driving revenue growth within our sales department.

You will interact with customers in a welcoming, friendly, professional manner, addressing their inquiries, concerns, and feedback. Your ability to proactively identify opportunities to enhance the customer experience and create upgrade opportunities will be essential to your success.

Collaboration with the sales team is crucial to aligning service offerings with customer requirements, contributing to revenue growth. Staying up-to-date with industry trends, changes, and advancements will enable you to provide informed recommendations to customers.

Effective communication through various channels, including phone, email, and in-person interactions, is vital. Accurate and organized records of customer interactions, inquiries, and service appointments must be maintained.


Required Skills and Qualifications:

To succeed in this role, you will need:

  • Proven experience in customer service and sales roles, preferably in a sales department or related field
  • Excellent interpersonal and communication skills, both written and verbal
  • Strong problem-solving abilities and a solution-oriented mindset
  • Ability to work in a fast-paced environment and manage multiple tasks simultaneously
  • Adept at working independently as well as part of a team
  • Flexibility in work schedule, including the ability to work evenings and weekends if required

Benefits:

We offer a competitive benefits package, including:

  • 401K
  • Competitive pay plan
  • Medical, Vision, and Dental
  • Paid Vacation
  • Professional development and training
  • Advancement opportunities within our organization


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