EMT Apprentice

We are seeking a highly skilled and compassionate EMT Apprentice to join our team at The Crisis Center of Tampa Bay Inc. As an EMT Apprentice, you will play a critical role in providing emergency medical services to our community, transporting patients with medical, physical, emotional, or developmental disabilities to the most appropriate facilities.

• Provide exceptional customer service as the first point of contact with patients and their families, ensuring a safe, courteous, and professional experience.
• Participate in the performance quality improvement (PQI) process, using data to enhance services and outcomes.
• Assist higher-level personnel in providing basic first aid, life support, and interventions using minimal equipment in emergency situations.
• Conduct pre-trip vehicle inspections to ensure sound vehicle operations and maintain a clean, organized, and response-ready ambulance.
• Follow predetermined routes and daily manifests in Hillsborough and Pasco counties, ensuring timely and efficient transportation of patients.
• Complete and maintain proper patient and transportation documentation, adhering to company policies and procedures.
• Communicate effectively with dispatchers, patients, and other emergency personnel, maintaining radio communications and responding to calls in an expedited manner.

• High school diploma or equivalent.
• Must be 18 years of age.
• Valid Florida Class E Driver's License.
• Hillsborough County Public Vehicle Driver License (PVDL) upon job offer.
• Department of Transportation physical examination, federal background check, and 10-panel drug screen.
• Successful completion of Florida Certification Board trainings, AHA CPR certification, and Emergency Vehicle Operators (EVOC) training.

• Knowledge of Florida Chapter 401 and HIPAA requirements.
• Experience in crisis intervention and stress response.
• Ability to physically restrain violent psychiatric patients and lift a stretcher with a patient.
• Strong communication and problem-solving skills.

Duties are performed primarily in a driving environment, with occasional exposure to hazardous conditions and blood/body fluids. Employee regularly works outdoors, with daily local travel within Hillsborough County and/or Pasco County.