Hospitality Services Supervisor

3 days ago


West Palm Beach, Florida, United States Pyramid Global Hospitality Full time

Pyramid Global Hospitality is a leading hospitality company with over 230 properties worldwide. We are seeking a Front Desk Supervisor to join our team at The Belgrove, a distinguished new property set to open this year as a 4-Diamond resort.

Company Overview

At Pyramid Global Hospitality, we pride ourselves on providing exceptional service and creating memorable experiences for our guests. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits, and our dedication to building meaningful relationships.

We offer a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off. We also provide unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, we are committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Job Requirements

This Front Desk Supervisor position requires prior supervisor experience at a luxury hotel, a thorough understanding of customer service activities and best practices, and strong communication skills. The ideal candidate will be able to access and accurately input information using a moderately complex computer system, stand, walk, and continuously perform behind the front desk.

  • Prior supervisor experience at a luxury hotel required
  • Thorough understanding of customer service activities and best practices
  • Strong communication skills

Please note that this is an estimated salary range based on industry standards and location. Actual salary may vary based on individual qualifications and experience.



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