Specialty Pharmacy Liaison Technician

1 week ago


Jackson, Tennessee, United States CPS Solutions, LLC Full time
About the Role

We are seeking a highly skilled and customer-focused Specialty Pharmacy Liaison Technician to join our team at CPS Solutions, LLC. As a key member of our pharmacy team, you will provide exceptional service to patients, providers, and team members, ensuring seamless communication and resolution of pharmacy-related inquiries.

Key Responsibilities
  • Provide customer service and expertise to patients, providers, and team members regarding specialty pharmacy enrollment, prescription processing, benefits inquiries, and prescription status inquiries.
  • Communicate with clinic staff to obtain patient appointment information and determine insurance coverage.
  • Work in the pharmacy as needed to support patient care and medication management.
  • Collaborate with the Director of Specialty Pharmacy to ensure effective pharmacy operations and patient care.
Requirements
  • High School Diploma or GED
  • Recent experience as a pharmacy technician in a hospital or retail pharmacy
  • Tennessee Pharmacy Technician Registration REQUIRED
  • Recent work experience in working with pharmacy preauthorizations/payors
  • Proficient computer skills, including experience using Microsoft Office
  • Effective communication skills, both verbal and written
Benefits

As a valued member of our team, you will enjoy a competitive salary, eligibility to participate in the 401(k) savings plan with a match, and a comprehensive benefits package, including Medical, Dental, and Vision Insurance, Time Off Plan, Company Paid Short- and Long-Term Disability, Basic and Supplemental Life Insurance, Medical Flex and Dependent Care Accounts, and more.



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