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Pro Services Specialist

1 month ago

Gurnee, Illinois, United States Floor & Decor Full time


Floor & Decor Pro Services Specialists play a vital role in supporting the PRO desk, handling phone calls, managing orders, and providing exceptional customer support. Key responsibilities include maintaining extensive knowledge of Floor & Decor products, understanding the PRO business, and educating customers to expand their participation. Additionally, they coordinate and assist with PRO customers in-store activities, ensuring a seamless experience. If you're passionate about delivering exceptional customer service and have a keen understanding of the retail industry, this role may be an excellent fit for you.