Patient Registration Lead

4 weeks ago


Hamtramck, Michigan, United States Henry Ford Health System Full time

Job Summary: We are seeking a highly skilled Patient Registration Lead to join our team at Henry Ford Health System. In this role, you will be responsible for leading assigned staff in performing activities related to patient registration, scheduling staff to optimize departmental resources and productivity, and maintaining appropriate supplies.

Key Responsibilities:

  • Lead assigned staff in performing activities related to patient registration, including confirming insurance coverage and determining necessity for pre-authorization.
  • Schedule staff to optimize departmental resources and productivity, ensuring that all tasks are completed efficiently and effectively.
  • Order and maintain appropriate supplies, ensuring that all necessary materials are available for staff to perform their duties.
  • Communicate with patients and practitioners regarding financial responsibility and insurance coverage issues, and notify them of any services requested and/or referred that are not authorized by insurance.
  • Keep abreast of insurance company changes and updates, communicating these changes to staff to ensure that they are aware of any new requirements or procedures.

Requirements:

  • High School diploma equivalency with 1 year of experience OR 2 years of applicable cumulative job specific experience required.
  • Lead experience and 4 years of call center experience preferred.

About Henry Ford Health System: Henry Ford Health System is a leading healthcare provider in the region, dedicated to delivering high-quality patient care and advancing medical research and education.



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