Emergency Response Coordinator
7 days ago
Atlantic Health System is a leading non-profit healthcare system in the nation, dedicated to providing high-quality care to our patients. We have a network of facilities and sites of care across New Jersey, including Morristown Medical Center, Overlook Medical Center, Newton Medical Center, and more.
Job OverviewWe are seeking an experienced Emergency Response Coordinator - EMS Dispatch to join our team at Atlantic Mobile Health. As a key member of our emergency medical services department, you will play a critical role in supporting Basic and Advanced Life Support personnel.
Responsibilities- Assign resources to meet patient and customer needs while ensuring safe completion of emergencies through superior communication and customer service skills.
- Utilize multiple phone lines, computer screens, and wall monitors to access information such as Computer Aided Dispatch (CAD) systems, telecommunications equipment, mapping software, vehicle tracking software, weather, and traffic information to ensure crew safety.
- C Coordinate with other EMS teams and Communications Centers in the region to ensure safe operations and collaboration.
- Initiate transmission of messages using multiple forms of communications, including radio, pager, mobile data, and phone, in a professional manner.
- Answer 911 lines and provide call screening and pre-arrival instructions for calls requiring Emergency Medical Services.
- High school diploma/GED or equivalent required; 911 Officer (BTC) and EMD certification preferred.
- Experience in emergency dispatching, preferably in a medical transport setting, with a minimum of one year of experience strongly preferred.
- Ability to function well in a fast-paced environment and resolve complex logistical challenges.
We offer a competitive salary range of $65,000 - $85,000 per year, depending on experience, plus benefits and opportunities for growth and development within our organization. Our ideal candidate is committed to safety, detail-oriented, and possesses excellent communication and customer service skills.
About Atlantic Health SystemAt Atlantic Health System, we prioritize respect, development, and opportunities for our over 20,000 team members. We strive to create a work environment that values diversity, equity, and inclusion. If you are passionate about delivering exceptional patient care and contributing to a dynamic healthcare team, we encourage you to apply for this exciting opportunity.
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