Senior Manager, Customer Master Data Management Specialist

4 weeks ago

San Mateo, California, United States Gilead Sciences Full time
Job Description:

Gilead Sciences is seeking a Senior Manager, Customer Master Data Management to oversee the creation and maintenance of customer and contract setups within Model N and SAP. This role ensures compliance with agreements involving Specialty Pharmacies, Government Contracts, Commercial Contracts, and Wholesalers/Distributors.

Key Responsibilities:

Manage end-to-end customer master and contract setup processes for indirect customers (in Model N) and direct customers (in SAP), including researching and recommending Class of Trade designations.

Perform regular data integrity and quality control checks, identifying opportunities for continuous improvement.

Proactively identify and address potential issues or inefficiencies in customer and contract setups for indirect and direct channels.

Serve as primary Model N power user for MAO with the access and ability to do back-end activities (e.g., based on completing courses/materials within the Model N 'Power User' library).

Interface with systems support and IT to address operational issues with SAP and Model N.

Provide guidance and expertise in use of Model N technology as it relates cross-functional platforms.

Utilize in-depth knowledge of the Model N application to optimize system configurations and thoroughly test changes that impact the system and pricing calculations.

Provide miscellaneous technical support (e.g., Model N troubleshooting; Kite data transformation process) for all MAO teams.

Proactively pursue opportunities to implement process excellence through automation of processes and institution of industry best practices.

Collaborate effectively with internal teams (operations, IT, cross-functional partners) and senior leadership to resolve issues promptly.

Build strong relationships with external customers and vendors to ensure high service levels.

Support the development, implementation, and compliance of standardized departmental procedures, ensuring adherence to local laws and regulations.

Follow all Standard Operating Procedures (SOPs) relevant to pricing and contracts.

Ensure compliance with all applicable government program regulations, particularly in maintaining eligibility and Class of Trade designations.

Requirements:

Bachelor's Degree and Eight Years Experience OR Master's Degree and Six Years Experience.

6+ years of relevant experience in the biotech or pharmaceutical industry, along with a Bachelor's degree (BS or BA) in a related field.

Experience operationalizing complex contract designs within systems of record (e.g., Model N).

In-depth understanding of pharmaceutical order processes and customer service best practices.

Knowledge of Government (340B/FSS) and Commercial programs, as well as applicable regulations, ensuring compliance with government and commercial pricing programs that impact contract management and claims processing.

Proven ability to resolve complex or escalated issues effectively.

Ability to identify, analyze, and provide solutions for business opportunities or challenges.

Excellent communication skills (verbal, written, and interpersonal), with a strong focus on time management, follow-through, and issue resolution.

Critical thinking and strong analytical skills required.

Ability to manage multiple priorities in a fast-paced, deadline-driven environment.

Proficiency in Tableau, Model N, Microsoft Excel, PowerPoint, and Word.

Experience with utilization-based claim processing in the pharmaceutical or biotech industry is a plus, but not required.

  • Senior Scrum Master

    4 weeks ago

    San Mateo, California, United States Walmart Full time

    Job SummaryWe are seeking a highly skilled Senior Scrum Master to join our team at Walmart. As a Senior Scrum Master, you will be responsible for leading cross-functional teams to deliver high-quality products and services that meet the needs of our customers.Key Responsibilities:Lead Scrum teams to deliver high-quality products and servicesCollaborate with...

  • Senior Customer Marketing Manager

    1 month ago

    San Mateo, California, United States SnapLogic Full time

    About the Role:The Senior Customer Marketing Manager at SnapLogic plays a pivotal role as the primary point of contact for all customer marketing initiatives. This position focuses on generating high levels of customer satisfaction and engagement, as well as driving renewals and upsells by educating customers on the value of SnapLogic's integration and...

  • Data Center Operations Specialist

    3 days ago

    San Francisco, California, United States Amazon Data Services, Inc. Full time

    About Amazon Data Services, Inc.At Amazon Data Services, Inc., we're passionate about delivering exceptional customer experiences. As the world's most comprehensive and broadly adopted cloud platform, we're committed to innovation and excellence in all that we do.We're seeking a highly skilled Data Center Operations Specialist to join our team. In this...

  • Senior Data Specialist

    4 weeks ago

    San Francisco, California, United States Social Finance Ltd Full time

    About the Role:We are seeking an experienced Senior Data Specialist to join our Risk Engineering Artificial Intelligence team. As a critical member of our Independent Risk Management function, you will play a pivotal role in developing data-intensive solutions to drive data-driven decision making for Risk.You will collaborate closely with senior leadership...

  • Senior Product Manager

    4 weeks ago

    San Mateo, California, United States SnapLogic Full time

    About the Role:We are seeking a seasoned Senior Product Manager to lead the vision, strategy, and long-term product plans for Snaps (connectors) and Snap SDK for the SnapLogic iPaaS platform. This individual will work closely with the engineering team to define OKRs, manage the product pipeline, and deliver the product to market.Key Responsibilities:Drive...

  • Senior Data Scientist, Finance

    1 month ago

    San Mateo, California, United States Snowflake Computing Full time

    Build the Future of AI Data CloudsWe're seeking a talented Senior Data Scientist to join our Data Science team in Finance. Our team develops, operationalizes, and maintains ML-based forecasting models for Snowflake's core financial metrics. These models inform corporate planning and are heavily used by teams inside and outside of Finance, as well as by...

  • Senior Manager, Data Science

    1 month ago

    San Bruno, California, United States Walmart Full time

    Job DescriptionWe are seeking a highly skilled Senior Manager, Data Science to join our team at Walmart. As a key member of our E2E eComm Capacity Planning team, you will play a critical role in setting Supply Chain strategy for Walmart. Your mission will be to optimize a fulfillment network that leverages Stores and Fulfillment Centers to deliver speed,...

  • Senior Manager, Data Science

    4 weeks ago

    San Bruno, California, United States Walmart Full time

    Job SummaryWe are seeking a highly skilled Senior Manager, Data Science to join our team at Walmart. As a key member of our data science team, you will be responsible for developing and implementing state-of-the-art models and solutions to drive business growth and improve operational efficiency.Key ResponsibilitiesDesign, model, develop, and implement...

  • Senior Contract Development Manager

    4 weeks ago

    San Mateo, California, United States Gilead Sciences Full time

    About the Role:Gilead Sciences is seeking a highly skilled Associate Director, Contract Development to lead the contracting process for select accounts across Pharmacy Benefit Managers (PBMs), Payer Group Purchasing Organizations (GPOs), Specialty Pharmacies, and Wholesalers/Distributors.This role is integral in executing Gilead's contracting strategy, from...

  • Senior Marketing Analytics Manager

    4 weeks ago

    San Mateo, California, United States BeiGene Full time

    Job Summary:The Senior Manager/Associate Director, Marketing Analytics will be responsible for leading the development and implementation of data-driven marketing strategies to support the commercialization of BeiGene's products. This role will involve analyzing marketing data to inform marketing strategies and campaign optimization, as well as supporting...

  • Data Analyst Specialist

    4 weeks ago

    San Francisco, California, United States Northstar Staffing Solutions Full time

    Job SummaryWe are seeking a highly skilled Data Analyst Specialist to join our team at Northstar Staffing Solutions. This role will involve providing analytical support to senior management on Mortgage Servicing initiatives.Key ResponsibilitiesDevelop ad-hoc reporting to support the operational units within mortgage servicing as requested by business...

  • Senior Data Insights Specialist

    1 month ago

    San Jose, California, United States Cypress HCM Full time

    Job SummaryCypress HCM is seeking a skilled Senior Data Insights Specialist to join our team. As a key member of our analytics team, you will be responsible for leveraging big data to enhance customer experiences and inform business decisions.Key ResponsibilitiesUtilize clickstream and transactional data to gain insights into customer behavior.Develop...

  • Senior Manager, Data Science

    1 month ago

    San Bruno, California, United States Walmart Full time

    Job SummaryWe are seeking a highly skilled Senior Manager, Data Science to join our team at Walmart. As a key member of our data science organization, you will be responsible for developing and executing data-driven strategies to drive business growth and improve operational efficiency.Key ResponsibilitiesManage and execute data science initiatives from...

  • Senior Clinical Data Management Leader

    4 weeks ago

    San Diego, California, United States Kumquat Biosciences Inc Full time

    Job SummaryKumquat Biosciences Inc is seeking a highly skilled and experienced Senior Clinical Data Management Leader to oversee the data management function within the Biometrics organization.This key role will be responsible for developing and implementing data management strategies that align with project goals and regulatory requirements.The ideal...

  • Senior Manager, Machine Learning Research Science

    1 month ago

    San Mateo, California, United States Cognitiv Corp Full time

    Join Cognitiv Corp as a Senior Manager, Machine Learning Research ScienceWe are seeking a highly skilled Senior Manager, Machine Learning Research Science to lead our team of researchers in developing cutting-edge deep learning solutions for the adtech industry.In this role, you will be responsible for defining and executing the strategic vision for machine...

  • AI Data Cloud Product Manager

    1 month ago

    San Mateo, California, United States Snowflake Computing Full time

    Build the Future of AI Data CloudSnowflake is revolutionizing the way companies interact with data. As a Principal Product Manager, you will play a crucial role in shaping the future of our AI Data Cloud. Your expertise will help us deliver innovative solutions that meet the evolving needs of our customers.Key Responsibilities:Define the product strategy and...

  • Senior Software Engineer, Query Execution Specialist

    4 weeks ago

    San Mateo, California, United States Snowflake Computing Full time

    At Snowflake, we're building the future of the AI Data Cloud, and we're looking for a Senior Software Engineer to join our team.As a Senior Software Engineer, you'll be responsible for building the next-generation transaction system, data formats, storage engine, and multi-tenant database system.You'll analyze and understand performance and scalability...

  • Senior Banking Analytics Consultant

    4 weeks ago

    San Mateo, California, United States Jobs for Humanity Full time

    Job Title: Senior Banking Analytics ConsultantWe are seeking a highly skilled Senior Banking Analytics Consultant to join our team at Jobs for Humanity. As a key member of our Financial Services team, you will be responsible for building and maintaining client relationships with key Banking and Financial Services clients.Key Responsibilities:* Develop and...

  • Senior Product Manager, Data Marketplace

    4 weeks ago

    San Bruno, California, United States Verily Full time

    At Verily, we are revolutionizing the healthcare industry by harnessing the power of data. As a Senior Product Manager, Data Marketplace, you will play a pivotal role in shaping the future of precision health.As a key member of our Precision Health Platform organization, you will lead the development and maintenance of our data marketplace platform, ensuring...

  • Senior Manager, Data Science

    4 weeks ago

    San Francisco, California, United States Checkr Full time

    About CheckrCheckr is a leading provider of people infrastructure for the future of work. Our mission is to provide a fair chance for everyone to work. We've designed a faster and fairer way to screen job seekers, using modern technology powered by machine learning. This innovative approach helps thousands of companies like Uber, Instacart, Netflix, Compass...