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Operations Director
1 month ago
As a key member of the Hodge team, the Operations Manager plays a vital role in ensuring the warehouse achieves operational excellence. This involves prioritizing safety, quality, and productivity in a collaborative atmosphere, while upholding our core values of Family, Integrity, Ambition, Respect, and Balance.
Key Responsibilities:- Develop and implement operational strategies that align with the company's objectives and values.
- Foster a positive and inclusive workplace culture that promotes teamwork, accountability, and continuous improvement.
- Manage customer relations, ensuring orders are processed accurately and on time, and addressing any customer concerns promptly.
- Develop and deliver impactful presentations that highlight the company's performance, process improvements, and areas of excellence.
- Oversee the warehouse budget, identifying cost-saving opportunities and implementing strategies to optimize spending while maintaining service quality.
- Assess the feasibility and coordination of new business opportunities, including expansions, additional product lines, or partnerships.
- Regularly communicate with recruitment to understand current and future staffing needs, and work proactively with cross-functional teams to close gaps.
- Collaborate with the operational excellence team to develop and implement innovative solutions for warehouse optimization.
- Ensure a safe working environment by upholding safety protocols and promoting a safety-first culture among all employees.
- Strong leadership and communication skills, with the ability to motivate and manage a diverse team.
- Proven experience in warehouse management with a record of accomplishment of improving operational efficiency.
- Exceptional problem-solving and analytical skills to develop and drive warehouse strategy.
- Commitment to promoting a positive workplace and safety-first culture.
- Knowledge of Lean and Six Sigma principles a plus.
- Intermediate proficiency in using warehouse management software and Microsoft Office Suite.
- Bachelor's degree in business, supply chain, engineering, analytics, or related field, or equivalent work experience.