Site Support Specialist

3 weeks ago


St Louis, Missouri, United States Ogletree Deakins Full time

Job Summary:

Ogletree Deakins is seeking an experienced Site Support Specialist to join its expanding technology department. The ideal candidate will provide front-line PC/LAN and software support for end-users in the St. Louis office, as well as develop, coordinate, and support webinars, recordings, and training sessions.

Key Responsibilities:

  • Provide technical support for 35+ end-users in the St. Louis office
  • Develop, coordinate, and support webinars, recordings, and training sessions
  • Develop training materials and schedule studio time
  • Set up and test equipment, support and record sessions, and maintain equipment
  • Assist with providing technology support to offices in the Central Region, including travel to these locations as needed

Requirements:

  • 4+ years of experience in a technical support position
  • 4+ years of Audio/Visual support and coordination experience
  • Experience with web conferencing tools, Microsoft PowerPoint, and TurningPoint presentation best practices
  • Strong organizational, interpersonal, and customer service skills
  • Superior troubleshooting and problem-solving skills

Benefits:

Ogletree Deakins offers a robust suite of benefits, including paid time off, paid sick leave, a 401(k) matching program, profit sharing, paid holidays, paid parental leave, and more.

Firm Overview:

Ogletree Deakins is one of the largest labor and employment law firms representing management in all types of employment-related legal matters. The firm is committed to providing premier client service and has been named a Law Firm of the Year for 13 consecutive years.


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