Patient Services Team Lead

4 weeks ago


Neptune City, New Jersey, United States Compass Group, North America Full time
Job Summary:

We are seeking a Patient Services Manager to lead our Patient Services Team in an Acute Care setting. As a key member of our team, you will be responsible for establishing goals and overseeing the implementation of patient food services needs based upon medical direction and patient population.

Key Responsibilities:
  • Hires, directs, coaches, trains, and develops patient service team members
  • Complies with dietary restrictions on special or modified diets to ensure optimal food preferences are met within guidelines of the diet order limitations
  • Ensures patient services staff assists in achieving stated patient satisfaction goals
  • Complies with regulatory standards, including federal, state, and accrediting agencies while adhering to facility confidentiality, HIPAA regulations, and patient rights policies
  • Participates in/ leads patient satisfaction programs, departmental meetings, and facility wide Quality Assurance/Performance Improvement programs

Requirements:
  • Associate degree or Bachelors degree required
  • Experience working in food service required
  • Minimum of one (1) year experience in food service management preferred in an acute care setting
  • Possess the necessary skills to effectively utilize Microsoft office applications, electronic medical record, and diet office systems

About Us:
At Compass Group, North America, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws.

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