Customer Service Representative
7 days ago
We are seeking a skilled Customer Service Representative to join our team at FedEx Freight. As a key member of our logistics operations, you will play a vital role in ensuring the seamless delivery of our services to customers.
Job SummaryThis position is responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional manner. You will also be responsible for processing documentation, maintaining accurate records, and communicating with internal stakeholders to ensure efficient logistics operations.
Responsibilities- Customer Service: Respond to customer inquiries via phone, email, or in-person, providing prompt and effective solutions to their needs.
- Documentation Processing: Accurately process and maintain customer documentation, including shipping information, payment details, and other relevant data.
- Record Keeping: Maintain accurate and up-to-date records of customer interactions, shipments, and other relevant information.
- Communication: Collaborate with internal teams, including sales, operations, and customer service, to ensure seamless communication and coordination.
To succeed in this role, you will need:
- High School Diploma or Equivalent: A high school diploma or equivalent is required.
- Customer Service Experience: At least two years of experience in customer-facing roles, preferably in logistics or transportation.
- Technical Skills: Proficiency in computer systems, data entry, and Microsoft Office applications.
- Interpersonal Skills: Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and external partners.
This role is based in an office/dock environment, requiring flexibility and adaptability to changing priorities and deadlines.
What We OfferWe offer a competitive salary of $17.80 per hour, commensurate with your experience and qualifications. As a valued member of our team, you will have access to ongoing training and development opportunities, enabling you to grow and advance your career.
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Customer Service Representative
1 week ago
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Financial Services Representative
7 days ago
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Customer Service Representative
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Customer Service Ambassador
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Customer Experience Representative
3 days ago
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Sales Associate
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Retail Customer Service Representative
3 days ago
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Customer Service Representative
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Financial Services Representative
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Financial Services Representative
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Culinary Professional
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Patient Services Representative
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Sales Representative
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Customer Service Representative
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Kansas City, Kansas, United States Julie Stoll - State Farm Agent Full timeState Farm Agent Team MemberAbout Our Agency:We're a high-energy, fast-paced team dedicated to delivering outstanding customer service while specializing in Business Insurance and Financial Services. With over 150 years of combined State Farm experience, we're committed to making a positive impact in our community.Our agency has proudly served the community...
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Business Development Representative
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Customer Service Ambassador
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Customer Service Specialist
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Kansas City, Kansas, United States NIKE Full timeOverviewWe're seeking a highly motivated Customer Service Specialist to join our dynamic team at the Nike Factory Store in Kansas City, KS. As a key member of our sales floor team, you will be responsible for providing exceptional customer service and support to customers in finding the best products for their needs.
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Customer Service Ambassador
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Customer Service Associate
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