Retail Store Operations Manager

1 week ago


Steubenville, Ohio, United States Goodwill Industries of Gr. Cleveland & East Central Ohio Full time
Store Team Lead/Shift Manager Opportunity

We are seeking a highly motivated and results-driven Store Team Lead/Shift Manager to join our team at Goodwill Industries of Greater Cleveland & East Central Ohio. As a key member of our retail store operations, you will play a vital role in driving sales growth, ensuring excellent customer service, and leading a high-performing team.

About the Role:

  • Lead daily store operations, focusing on maximizing sales, controlling expenses, and maintaining a clean and safe store environment.
  • Develop and execute strategies to drive team performance, including goal setting, coaching, and training.
  • Maintain a positive and productive work environment, promoting teamwork, communication, and collaboration among team members.
  • Foster strong relationships with customers, providing exceptional service and building loyalty.

Key Responsibilities:

  • Run daily sales reports, analyze sales trends, and identify opportunities for growth.
  • Manage inventory levels, merchandise displays, and visual merchandising to maximize sales potential.
  • Monitor and control labor costs, ensuring efficient scheduling and staffing.
  • Coordinate with other departments to ensure seamless operations and achieve business objectives.

Requirements:

  • Minimum 6 months of experience in a leadership role, preferably in retail or a related industry.
  • Exceptional customer service skills, with a focus on building strong relationships and driving customer loyalty.

Benefits:

  • Bonus incentive plan to recognize and reward outstanding performance.
  • Generous paid time off, allowing for balance between work and personal life.
  • Paid holidays, ensuring you have time to relax and recharge.
  • Medical, dental, and vision benefits at a competitive premium cost.
  • Retirement planning with company match, helping you secure your financial future.

Estimated Salary: $45,000 - $60,000 per year, depending on experience and qualifications.

About Us:

Goodwill Industries of Greater Cleveland & East Central Ohio is a non-profit organization dedicated to empowering individuals and families through education, employment, and community engagement. We offer a dynamic and supportive work environment, where you can make a difference in the lives of others while advancing your own career.



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