Operations Supervisor

4 weeks ago


Burlington, Vermont, United States Performance Team Full time

Job Summary:

We are seeking a highly skilled Operations Supervisor to join our team at Performance Team. As an Operations Supervisor, you will be responsible for supervising and coordinating activities of workers concerned with ordering, receiving, storing, inventorying, issuing, and shipping materials, supplies, tools, equipment, and parts in our stockroom, warehouse, or yard.

Key Responsibilities:

  • Review inbound appointment log and open order report each day to plan work activities.
  • Plan inbound and out bound schedules accordingly to meet customer metrics.
  • Determine staffing needs based on work load and schedules staff accordingly.
  • Assign workers to specific duties based on work load and shipping schedules.
  • Review and update operational procedures as necessary and ensure they are communicated to and understood by the warehouse associates.
  • Track productivity and qualify performance by individual, function, and department.
  • Work with Inventory Control to ensure the highest level of inventory accuracy possible.
  • Manage payroll of department.
  • Advises employees on handling of items received, stored, and shipped; methods and use of equipment in handling, storing, maintaining, and shipping stock; and related problems.
  • Traces history of items to determine reasons for discrepancies between inventory and stock control records and recommends remedial actions to resolve discrepancies.
  • Determines work procedures, prepares work schedules, and expedites workflow.
  • Issues written and oral instructions.
  • Ensures that proper safety procedures are followed.
  • Maintains harmony among workers and resolves grievances.

Supervisory Responsibilities:

Directly supervises 20+ employees in the area of Operations. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Requirements:

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.



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