Site Operations Manager
7 days ago
Welcome to Zips Car Wash, where we're dedicated to providing an exceptional customer experience and fostering a positive work environment. As our Assistant Site Manager, you will play a vital role in ensuring the smooth daily operations of our car wash facility.
Job SummaryWe are seeking an experienced leader to oversee the day-to-day activities of our team, including managing personnel, maintaining equipment, and promoting sales. The ideal candidate will have a proven track record in customer service, leadership, and problem-solving.
About You
- You possess 1 year of experience in leadership roles, preferably in sales or customer service.
- You can work a variety of shifts, including days, nights, weekends, and special events, in a fast-paced retail environment.
- You have a High School Diploma or equivalent, with a preference for an Associate degree or higher in business or a related field.
- You have previous supervisory experience, including coaching and mentoring others to achieve sales and customer service targets.
- Bonus points if you have car wash experience
Compensation
We offer a competitive hourly rate of $16 per hour, plus bonus and commission pay. Your starting salary could be approximately $35,000 - $40,000 per year, depending on your experience.
About the Benefits
- Competitive Hourly Pay Based on Experience
- Incentive/Commission Pay
- DailyPay: Get paid daily
- Flexible Scheduling; Morning & Evening Shifts Available
- Tuition Reimbursement
- Free Car Washes
- 401K Match
- Health, Dental, and Vision insurance
- Paid Time Off
About the Role
As our Assistant Site Manager, you will:
- Welcome and engage with customers in a warm, friendly manner
- Engage customers and enroll them in our Unlimited Wash Club
- Safely and efficiently load every vehicle with clear hand signals and a smile
- Strive for customer satisfaction by ensuring a thorough and enjoyable wash for all guests
- Conduct daily preventative maintenance programs according to schedule
- Conduct equipment repairs proactively and troubleshoot problems quickly
- Perform cleaning procedures of the tunnel and equipment daily
- Maintain appearance of outside landscaping and ensure all vacuums are functioning
- Ability to open and close site and facilitate daily operations
- Provides ongoing coaching, training, and motivation to team members as needed to achieve sales goals and highest standards of customer service
- Ensure all paperwork is completed accurately and submitted on time on days and shifts managed
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