Cafe Operations Manager
4 weeks ago
Cafe Manager Job Description
Nino Salvaggio International Marketplace is seeking a skilled Cafe Manager to oversee the daily operations of our Troy location.
Responsibilities:
- Direct and supervise all aspects of cafe operations, including production, sales, and distribution of cafe products, while adhering to quality standards.
- Have in-depth knowledge of our menu offerings, including price, taste, preparation, and use.
- Prepare menu items according to company recipes and ensure consistent quality.
- Provide exceptional customer service, greeting customers and addressing their needs promptly and courteously.
- Manage cash transactions and follow cash management guidelines.
- Assist with department merchandising and goal setting.
- Recruit, train, and develop a productive team of associates through training, supervision, delegation, and rewards.
- Ensure product quality, public image, accuracy, and product rotation by following approved procedures for receiving, dating, pricing, and restocking.
- Manage inventory control to ensure freshness, product quality, and turnover for maximum sales and return-on-investment.
- Verify merchandise received to ensure accuracy and condition.
- Maintain effective communication within the store and organization.
- Motivate associates to achieve sales and customer service goals.
Qualifications:
- At least six months of cafe experience.
- High school diploma or equivalent required.
- Cash handling experience and customer service skills essential.
- Food management experience and/or certification preferred.
- Ability to work flexible hours, including early mornings, nights, and weekends.
- Reliable transportation required.
- Excellent knowledge of our products and services.
- Ability to stand and/or walk for extended periods.
Benefits:
- Health insurance.
- Dental insurance.
- Vision insurance.
- Short-term disability insurance.
- Accident insurance.
- Hospitalization insurance.
- Critical illness insurance.
- Cancer insurance.
- Life insurance.
- Flexible spending account.
- Education reimbursement.
- 401(k) matching.
- Employee discount.
- Company-paid life insurance policy.
- Company-paid LTD policy.
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