Cafe Operations Manager

4 weeks ago


Troy, Michigan, United States Nino Salvaggio International Marketplace Full time

Cafe Manager Job Description

Nino Salvaggio International Marketplace is seeking a skilled Cafe Manager to oversee the daily operations of our Troy location.

Responsibilities:

  • Direct and supervise all aspects of cafe operations, including production, sales, and distribution of cafe products, while adhering to quality standards.
  • Have in-depth knowledge of our menu offerings, including price, taste, preparation, and use.
  • Prepare menu items according to company recipes and ensure consistent quality.
  • Provide exceptional customer service, greeting customers and addressing their needs promptly and courteously.
  • Manage cash transactions and follow cash management guidelines.
  • Assist with department merchandising and goal setting.
  • Recruit, train, and develop a productive team of associates through training, supervision, delegation, and rewards.
  • Ensure product quality, public image, accuracy, and product rotation by following approved procedures for receiving, dating, pricing, and restocking.
  • Manage inventory control to ensure freshness, product quality, and turnover for maximum sales and return-on-investment.
  • Verify merchandise received to ensure accuracy and condition.
  • Maintain effective communication within the store and organization.
  • Motivate associates to achieve sales and customer service goals.

Qualifications:

  • At least six months of cafe experience.
  • High school diploma or equivalent required.
  • Cash handling experience and customer service skills essential.
  • Food management experience and/or certification preferred.
  • Ability to work flexible hours, including early mornings, nights, and weekends.
  • Reliable transportation required.
  • Excellent knowledge of our products and services.
  • Ability to stand and/or walk for extended periods.

Benefits:

  • Health insurance.
  • Dental insurance.
  • Vision insurance.
  • Short-term disability insurance.
  • Accident insurance.
  • Hospitalization insurance.
  • Critical illness insurance.
  • Cancer insurance.
  • Life insurance.
  • Flexible spending account.
  • Education reimbursement.
  • 401(k) matching.
  • Employee discount.
  • Company-paid life insurance policy.
  • Company-paid LTD policy.


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