Service Representative
4 weeks ago
Mark's Appliance is seeking a highly motivated and organized individual to join our service team as a Service Writer. In this role, you will be responsible for fielding incoming phone calls from customers, scheduling service calls, and providing exceptional customer service.
Key Responsibilities:
- Answering phone calls and scheduling service appointments
- Managing customer information and updating records
- Providing excellent customer service and resolving issues in a timely manner
- Working collaboratively with the service team to ensure seamless customer experiences
Requirements:
- High school diploma or equivalent required
- 1-2 years of office experience preferred
- Excellent verbal and written communication skills
- Friendly, outgoing, and professional demeanor
- Strong time management and organizational skills
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Health savings account
- Paid time off
- Professional development assistance
- Retirement plan
Mark's Appliance is a local, family-owned business with a reputation for excellent customer service and competitive prices. We offer a dynamic and supportive work environment, opportunities for growth and development, and a comprehensive benefits package.
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