Program Development Coordinator
7 days ago
Job Title: Program Development Coordinator
About BronxWorks:
BronxWorks is a leading non-profit organization dedicated to improving the economic and social well-being of individuals and families in the Bronx. Our mission is to provide a wide range of services that promote self-sufficiency, education, and community engagement.
Job Summary:
We are seeking an experienced Program Development Coordinator to join our team. The successful candidate will be responsible for establishing and monitoring quality assurance of program goals, reporting to supervisors, and attending internal and external agency meetings.
Responsibilities:
- Establish and monitor quality assurance of program goals in compliance with agency and contract expectations
- Report to, and meet with, supervisor on a weekly basis
- Complete and submit data reports weekly and short narrative reports monthly or more frequently as required
- Attend internal and external agency and funder meetings
- Maintain staff schedule and conduct monthly staff meetings or more frequently as required
- Supervise staff performance, providing monthly written feedback
- Provide staff training on program goals and duties as well as agency expectations
- Provide individual, group, and community presentations as assigned by the Program / Assistant Department Director
- Provide direct services to clients, including outreach, intake, benefit enrollment, referral, advocacy, and exit summaries
- Monitor and document client progress toward obtaining benefits
- Document all interactions with, or on behalf of, clients
- Maintain familiarity with program resources available on- and off-site
- Perform additional duties as assigned
Specific Responsibilities:
- Pass and maintain all training or certifications associated with the program
- Attend monthly Tenant association meetings
- Participate in community events and meetings
- Conduct outreach and enrollment
- Some meetings and conferences may be required outside of NY
- Evening and Weekend work hours may be required
- Recruit businesses and individuals for program services
- Schedule appointments for services
- Seek out and coordinate community and outreach events for the program
- Maintain up-to-date with changes in benefits
- Must wear formal business attire at all times
- Enroll and keep all client records up to date
- Maintain all records confidentially
Qualifications:
- Masters Preferred
- Bachelor's degree with a minimum of one year's experience in social services
- Proficiency in modern business communications including personal computers, electronic mail, voicemail, facsimile, and copier equipment
Salary and Benefits:
The estimated salary for this position is $50,000 - $60,000 per year, depending on qualifications and experience. We offer a comprehensive benefits package, including health insurance, retirement plan, and paid time off.
Working Conditions:
This position requires excellent communication and interpersonal skills, good writing skills, and ability to use a computer for prolonged periods. The selected candidate must be able to occasionally lift and/or move up to 10 pounds, stand, walk, or sit for long periods of time, bend and retrieve objects and/or documents, and travel in the boroughs of New York City and its adjacent counties via public transportation.
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