Customer Service Advocate

2 weeks ago


Brownsville, Texas, United States Allstate - Rick Ortiz Insurance Agency Full time
Customer Care Representative Opportunity

At Allstate - Rick Ortiz Insurance Agency, we are seeking a highly skilled and dedicated individual to join our customer care team. As a Customer Service Advocate, you will be responsible for delivering exceptional customer service to our current clients and new prospects.

  • Key Responsibilities:
  • Providing outstanding customer service and support
  • Processing policy changes and billing
  • Cross-selling opportunities and system proficiency
  • Expertise in policy coverage and billing systems

Requirements:

  • Must-Haves:
  • Property and Casualty license (willing to train)
  • At least 1 year of customer service or sales experience
  • Strong communication and listening skills
  • Bilingual in English and Spanish
  • Capable of handling diverse client personalities with a positive attitude

Benefits:

  • Competitive base salary and commission structure
  • Sign-on bonus for licensed agents
  • Flexible schedule with evenings and weekends off
  • Career growth opportunities and hands-on training

We are committed to providing a dynamic and supportive work environment that fosters growth and success. If you are a motivated and caring individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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