Retail Experience Coordinator
3 days ago
As a leading provider of fresh fruit arrangements and gourmet gifts, Edible Arrangements, LLC is dedicated to exceeding customer expectations through exceptional service and high-quality products.
Job OverviewWe are seeking a skilled Customer Service Representative - Fruit Specialist to join our team at our El Paso, TX Corporate Store. This role will be responsible for delivering an outstanding customer experience through excellent communication, product knowledge, and attention to detail.
Key Responsibilities- Provide exceptional customer service, greeting and connecting with every customer, identifying their needs, and suggesting products to enhance their experience.
- Process customer orders via phone, walk-ins, and online, ensuring accurate accounting and timely delivery.
- Prepare and package various products and arrangements, following approved procedures and proper portion sizes.
- Maintain a clean and organized workspace, adhering to food sanitation and handling standards.
- Assist with store tasks, working collaboratively with the team to ensure seamless operations.
- High School Diploma or equivalent preferred.
- Proficiency in Microsoft software and point-of-sale systems.
- Ability to learn quality, cleanliness, and inspection standards for a working food space.
- Excellent customer service skills, with a focus on building long-term relationships and trust with customers.
- Effective communication and conflict resolution skills.
- Ability to take direction, apply constructive feedback, and demonstrate a positive attitude in a fast-paced environment.
- Strong verbal and written communication skills.
- Frequent lifting, carrying, and/or pushing objects weighing up to 50 lbs.
- Prolonged standing, walking, bending, reaching, and scooping throughout assigned shifts.
- Able to stand for long periods, up to 85% of the work shift.
Estimated annual salary: $35,000 - $45,000, depending on experience and qualifications. We offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as opportunities for professional growth and development.
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