Sales and Service Technician
1 month ago
**Company Overview**
Bridgestone Retail Operations is a leading provider of tire and auto service solutions in North America, employing over 22,000 teammates across the continent. With a network of more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus, and Wheel Works locations, we offer a wide range of products and services to meet the needs of our customers.
At Bridgestone Retail Operations, we value our teammates and offer a comprehensive benefits package, including competitive pay, formal training, performance incentives, paid vacation and holidays, and a 401(k) plan to help build towards their future. We also provide on-the-job training and company-funded ASE certifications to support the growth and development of our teammates.
**Job Category**
Retail
**Position Summary**
The Sales and Service Specialist is a unique hybrid role that combines customer service, sales, and basic vehicle service tasks. This role is primarily responsible for serving the customer through assessing needs, recommending appropriate products and/or services, and ensuring customer satisfaction through thorough and timely completion of services.
**Responsibilities**
Customer service, sales, and customer issue resolution (75%)
Basic vehicle service tasks, oil, tires, and fluids (25%)
Store operations, opening/closing, inventory, and displays (as needed)
**Minimum Qualifications**
High School Diploma or equivalent
Valid automobile driver's license
Customer service and career growth mindset
Ability to complete required store education courses and modules
Ability to learn and perform basic vehicle service tasks
**Preferred Qualifications**
2-year degree or non-traditional education through training program completion, certification, or other exhibiting the growth mindset
Previous consumer retail sales experience
Previous automotive experience a plus
Previous management/supervisory experience a plus
**Our Crew Knows Benefits**
Health benefits that start on day one of employment, for all of our full-time teammates:
• Paid vacation and holidays
• On-the-job training and company-funded ASE certifications
• Tuition reimbursement program
• 401(k) match
• Vision and Dental Coverage
• On-demand pay (daily pay) program available
**Our Values Give Back To You**
• Professional Development: No matter where you're at in your career, we've got the resources to help you level up.
• Community & Involvement: We pride ourselves on working with our local communities and giving back where we can.
• Integrity & Teamwork: Part of what makes our teams different is our family-like mentality and drive to do things right, always.
Bridgestone is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.
**Employment Eligibility**
If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.
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