Fitness Center Representative

2 days ago


Duluth, Minnesota, United States Planet Fitness Full time
Job Summary

The Overnight Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. This role requires a strong passion for fitness and health, as well as excellent communication and problem-solving skills.

Key Responsibilities
  • Greet members, prospective members and guests, providing exceptional customer service.
  • Handle all front desk related activities, including answering phones, checking members into the system, and facilitating new member sign-ups.
  • Respond to member questions and concerns in a timely and professional manner.
  • Assist in maintaining the neatness and cleanliness of the club.
  • Close shift for that business day and create a bank deposit for the next day.
Requirements
  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude.
  • Punctuality and reliability are a must.
Physical Demands
  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Ability to work 3rd shift (overnights).
  • Must be able to occasionally lift up to 50 lbs.
What We Offer
  • Employee Recognition Program.
  • Advancement Opportunities.

At Planet Fitness, we're committed to creating a Judgement Free Zone where members can feel inspired and motivated to reach their fitness goals. If you're looking for a career that makes a difference in people's lives, join our team and help us shape the future of fitness.



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