Fraud Strategy Analyst

7 days ago

Phoenix, Arizona, United States USAA Full time
About the Role

We are seeking a highly skilled Fraud Strategy Analyst Intermediate to join our team at USAA. As a key member of our organization, you will play a critical role in helping us achieve our mission of facilitating the financial security of millions of U.S. military members and their families.

Key Responsibilities
  • Participate in gathering and analyzing internal business requirements through interviews, workflow analyses, and facilitated discussions with users.
  • Translate users' business requirements into detailed functional designs for development, testing, and implementation.
  • Apply methodologies, prepare detailed specifications, and related documentation.
  • Assist in the development of solutions and recommendations for business requirements, business rules, product offerings, or changes to existing systems/applications.
  • Work with internal and external resources to define business requirements and coordinate system enhancements.
  • Participate in feasibility, enterprise impact, and cost/benefit analysis.
  • Implement recurring, scheduled, or ad-hoc system changes within change control methodologies.
  • Complete testing, implementation, and communication plans for new or modified system parameters, options, product details, or system outputs.
  • Perform post-implementation testing, monitoring, and reporting to ensure functionality.
  • Develop and maintain knowledge of Line of Business, Bank Fraud & Central Operations, and Enterprise systems, processes, procedures, and products to understand business rules and their impacts on business users.
  • Review applicable system updates for functionality impacts or enhancements and coordinate changes.
  • Conduct overall periodic review and testing of system parameters, options, product details, or system output to ensure accurate output and compliance with regulatory and/or audit guidelines.
  • Maintain status and reports for all completed ongoing or future initiatives.
  • Finish the documentation and retention processes and procedures.
  • Summarize insights from analysis and use findings to develop business rules.
  • Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
Requirements
  • Bachelor's degree or 4 years of related experience may be substituted in lieu of degree.
  • 2 years of experience supporting and participating in stakeholder consultation, needs assessment, requirement translation, and prescription of technology solutions.
  • Advanced degree in Information Management, Information Studies, or related field.
  • Demonstrates understanding of the application of business rules in technology solutions.
  • Strong written and verbal communication skills.
What We Offer

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $54,940 - $98,440.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

At USAA, our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental, and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs.

Additionally, our career path planning and continuing education assists employees with their professional goals.

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