Event Coordinator

1 month ago


Vacaville, California, United States Salvation Army Full time
Job Title: Events Attendant

The Salvation Army is seeking a highly motivated and service-oriented Events Attendant to join our team. As an Events Attendant, you will play a vital role in ensuring the smooth execution of events by providing exceptional customer service and creating a welcoming atmosphere for our guests.

Key Responsibilities:
  • Welcome and greet guests upon arrival, providing a warm and friendly welcome.
  • Assist guests with special requests or needs throughout the event, ensuring their experience is memorable and enjoyable.
  • Address and resolve any guest concerns that arise during the event, demonstrating professionalism and diplomacy.
  • Handle feedback from guests with tact and diplomacy, using it as an opportunity to improve our services.
  • Maintain a positive and "can-do" demeanor with guests at all times, setting the tone for a successful event.
  • Assist with setting up and breaking down event spaces as directed by the Events Sales & Rentals Manager, ensuring a seamless transition.
  • Ensure that the event space is well-maintained and cleaned throughout the event, maintaining a high level of cleanliness and organization.
  • Monitor the event for timeliness, ensuring that everything runs smoothly and according to schedule.
  • Assist Events Sales & Rentals Manager with gathering feedback from guests after the event, using it to improve our services and processes.
  • Maintain confidentiality, handling sensitive information with discretion and professionalism.
Requirements:
  • High school diploma or GED equivalency.
  • Demonstrate excellent interpersonal skills, with the ability to communicate effectively with guests and colleagues.
  • Computer literate in word processing, spreadsheets, and database, with the ability to learn new software and systems quickly.
  • Service-oriented team player who can take initiative, work independently, and quickly adapt in a fast-paced environment.
  • High attention to detail, with the ability to prioritize and manage multiple projects simultaneously.
  • Ability to work flexible hours, including evenings and weekends as required by the events schedule.
  • Able to read, write, and communicate in English, with the ability to empathize, communicate, and work with a variety of people from diverse backgrounds.
Physical Requirements:
  • Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis.
  • Able to grasp, push, and/or pull objects, with the ability to lift up to 25 lbs.
  • Capable of reaching overhead, with the ability to operate a computer and process written, visual, and/or verbal information.

The Salvation Army is an equal opportunity employer, committed to diversity and inclusion. We welcome applications from qualified individuals who share our values and are passionate about providing exceptional customer service.


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