Guitar Center Repair Technician

5 days ago


Houston, Texas, United States Guitar Center Full time
Job Summary

As a skilled Guitar Center Repair Technician, you will play a vital role in ensuring customer satisfaction by providing top-notch maintenance and repair services on customer-owned instruments. This position requires a strong focus on customer service, initiative, and the ability to sell effectively while training and mentoring others.

About Guitar Center

Guitar Center is committed to empowering creativity and connection through music. Our mission is to foster lifelong musicians and make a positive impact on the world by enabling musicians and non-musicians alike to experience the joy of creating music. We strive to create inclusive environments that prioritize our customers' needs while fulfilling our mission.

Key Responsibilities
  • Provide maintenance and repair services on customer-owned instruments with high-quality craftsmanship
  • Interact with customers to ensure a positive experience
  • Maintain store-owned gear as requested
  • Complete warranty repair work
Requirements
  • Able to identify opportunities & issues and follow through on work activities to capitalize or resolve them
  • Able to develop knowledge and skills including product, store operations, sales, and leadership
  • Foundational product knowledge on Guitar Center products
  • Skilled understanding of repairing guitars
Why Choose Guitar Center?

We offer a range of benefits and perks, including medical, dental, vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. For our employees who are musicians, we also offer gig leave - take time off to share your music with the world and return to your job after your tour.

The estimated salary for this position is $45,000-$65,000 per year, depending on location and experience.



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