Frontline Customer Liaison Officer

2 weeks ago


Northeastern United States Department of Families, Fairness and Housing Full time

About the Role

The Department of Families, Fairness and Housing seeks a highly skilled and customer-focused individual to join our team as a Reception Services Officer. This is a critical position within our organisation, responsible for providing a welcoming and professional reception service to clients, service providers, and members of the public.

Key Responsibilities

  • Deliver a high-quality telephone and reception service to clients, service providers, and members of the public by maintaining a welcoming and professional manner.
  • Attend to each individual enquiry by taking a helpful approach, establishing the purpose of the visit or call, assessing the required service, and providing the appropriate response.
  • Maintain effective working relationships with all levels of staff and liaise efficiently and professionally.
  • Utilise a range of information and communication technology to effectively perform duties.

Requirements

To be successful in this role, you will possess excellent communication skills, a customer-focused mindset, and the ability to work effectively in a team environment. You will also have a strong understanding of the importance of maintaining confidentiality and adhering to organisational policies and procedures.

Working Arrangements

This is a casual position, offering flexibility and variety in your work schedule. As a Reception Services Officer, you will be required to work across multiple locations and adapt to changing priorities and deadlines.

Remuneration and Benefits

The annual salary for this position is estimated to be around $70,000 - $80,000, depending on experience and qualifications. You will also be entitled to a range of benefits, including access to training and development opportunities, flexible working arrangements, and a supportive work environment.



  • United, United States Frontline Education Full time

    Senior Software Engineer 2 UI - HCM Frontline Education is the leading provider of school administration software, empowering strategic K-12 leaders with the right tools, data and insights to proactively manage human capital, business operations and special education. Educational organizations representing over 80,000 schools and millions of educators,...


  • Northeastern United States Department of Education Full time

    Role This role is a part-time position at FTE, offered on an ongoing basis, based at the Hume Merri-bek Area office. The primary responsibility of this role will be to respond in a timely and consistent manner to provide quality advice and support to general inquiries from the public and school communities and to effectively manage, monitor and...

  • Chief of Staff

    1 month ago


    San Antonio, TX, United States Frontline Source Group Full time

    Chief of StaffOur client in San Antonio, TX has a need for an Chief of Staff on a direct hire basis.Company Profile:Holding CompanyChief of Staff Role:The Chief of Staff will assist the CEO in the development and execution of strategic initiatives while providing support s but you will also be working in a highly visible capacity as well as serve as the...

  • Operations Assistant

    1 month ago


    Woodstock, GA, United States Frontline Source Group Full time

    Our client in Woodstock, Georgia is looking for an Operations Assistant on a contract to hire basis.Company Profile:Wealth ManagementTenured TeamSmall Family OfficeOperations Assistant Role:The Operations Assistant will support the daily operations by assisting with various administrative tasks, ensuring efficient processes and excellent client...

  • Export Coordinator

    1 month ago


    Houston, TX, United States Frontline Source Group Full time

    Export CoordinatorOur client located in Houston, TX has an immediate need for a Export Coordinator on a direct-hire basis.Company Profile:Government Support AgencyWorldwideSpaceExport Coordinator Role: Export Coordinator will play a crucial part in ensuring compliance with U.S. export regulations while supporting both government operations and international...

  • Liaison Officer

    3 days ago


    Alexandria, VA, United States Planate Management Group LLC Full time

    Planate Management Group (PMG) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) headquartered in Alexandria, Virginia, and Orlando, Florida USA with technical support centers in South East Asia and East Africa, that provide program management and facilities engineering services worldwide. Planate is a small business provider of planning, design,...


  • Dallas, TX, United States Frontline Source Group Full time

    Associate General Counsel Location: Dallas, TX 75234, US Posted: 09/18/2024 Employment Type: Direct Hire Industry: Legal Job Number: 19086 Pay Rate: $185,000 per year Job Description Our client located in Dallas, TX is in need of an Associate General Counsel. This is a direct hire in-office opportunity. Company Profile Commercial Real Estate Role...

  • Compliance Analyst

    1 month ago


    Dallas, TX, United States Frontline Source Group Full time

    Compliance AnalystOur client located in Dallas, TX is in need of a Compliance Analyst with Life Insurance Industry experience. This is a direct hire opportunity. Company is offering a large relocation package and housing support if needed. For the right candidate they'd offer a Senior Title.Company Profile:Growing Life Insurance CompanyCompliance Analyst...


  • Honolulu, HI, United States Torch Technologies, Inc. Full time

    Thank you for your interest in Torch Technologies. We're an award-winning, 100% employee-owned company based in Huntsville, Alabama. Recognized as a top 100 defense company, we're dedicated to supporting our nation's military. Our guiding principle, "Lighting the Pathway of Freedom," reflects our commitment to excellence, cooperation, integrity, and...

  • IT Liaison

    4 weeks ago


    Bakersfield, CA, United States Greater Bakersfield Legal Assistance, Inc. Full time

    Position Summary:The IT Liaison will act as a bridge between the IT department and other departments to ensure the smooth implementation, support, and use of technology solutions within the organization. This role requires both a technical foundation and excellent communication skills to facilitate understanding and integration between teams, helping ensure...


  • Ocean Springs, MS, United States Singing River Health System Full time

    Clinical Marketing LiaisonSinging River Health System Hospital - Ocean Springs | Full-Time | Monday-Friday (8AM-5PM) |3109 Bienville BlvdOcean Springs, Mississippi, 39564United StatesPosition Overview:The Clinical / Marketing Liaison is a member of the Business Development team. He/She may be utilized to market other key service lines of the health system as...

  • Liaison Engineer

    1 month ago


    Fort Worth, TX, United States Mammoth Freighters Full time

    Liaison EngineerWe are seeking a junior to mid-level Liaison Engineer to join our growing team. This engineer will work closely with the lead of Liaison Engineering to support the 777-freighter conversion STC program. The engineer will be responsible for creating and revising design data in support of cargo conversion structural modifications to aircraft...


  • Seattle, WA, United States Amazon Full time

    AWS is looking for a dedicated, resourceful, and customer obsessed Executive Assistant to support leaders on our Frontline Support Team. This role requires attention to detail, excellent organizational skills and the ability to meet tight deadlines while prioritizing and executing on tasks that have an impact across multiple teams, including customers. The...

  • Supervisory HR

    2 days ago


    Washington, DC, United States U.S. Department of the Treasury Full time

    Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. Federal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service . One year of experience refers to full-time work; part-time work is considered on a prorated basis. To...


  • Carpinteria, CA, United States Ultimate Staffing Full time

    Financial Advisor Transition Liaison Needed in Carpinteria, CA (In-Office)Salary Range: $55k-$63k Works somewhat like a project manager helping/assisting financial advisors transition from another broker/dealer to our broker/dealer. Moving book of business, help them to get registered with us and train on their systems/applications, etc..Customer Service...

  • OR/SPD Liaison

    3 weeks ago


    Boston, MA, United States Boston Children's Hospital Full time

    75678BR Patient Services-Central Processing Department Job Posting Description General Summary: The SPD/OR Liaison is responsible for planning, organizing, and overseeing daily clinical and administrative operations for designated specialty surgical services. This role assists in developing, recommending, and implementing internal standards, policies, and...


  • Houston, TX, United States The Edge Group Full time

    Nonprofit Chief Development OfficerHouston, TXOur client, a nationally ranked healthcare facility that provides a variety of inpatient and outpatient mental health treatment programs, has an opportunity available for a Chief Development Officer. This fundraising executive oversees the Office of Philanthropy by providing leadership, strategic direction,...


  • Raleigh, NC, United States Relay Full time

    Relay is a cloud-based technology platform that helps frontline teams improve communications, increase employee safety, and improve their productivity. Relay helps frontline teams digitally transform their operations with the modern tools which supports actionable real-time data needed to track performance and improve their operations. Software has not yet...

  • Clinical Liaison

    2 days ago


    Boston, MA, United States Spaulding Rehabilitation Full time

    Participate in referral relations activities within an inpatient healthcare setting and conduct preadmission patient evaluations. Coordinate the referral process to ensure a smooth transition of patients to post acute services within Mass General Brigham (MGB) scope of care. Obtain patient assessment information from a variety of sources and transmit data to...


  • Philadelphia, PA, United States Cardiology Consultants of Philadelphia Full time

    Cardiology Consultants of Philadelphia is a professional medical organization committed to the healing mission of Medicine. CCP specializes in providing comprehensive cardiology care and currently has over 40 locations throughout the Philadelphia area. CCP is looking for an Associate Physician Liaison to be responsible for the relationship management and...