Digital E-Commerce Leadership Position in Retail

7 days ago


Colorado Springs, Colorado, United States Kroger Full time
Kroger Career Opportunity:

We are seeking a skilled Digital E-Commerce Leadership professional to join our team at Kroger. As Digital E-Commerce Supervisor, you will be responsible for overseeing the day-to-day operations of our e-commerce department, ensuring seamless customer experiences and driving sales growth.

About the Role:
In this role, you will be the leader of our e-commerce department, responsible for managing staff, developing associates, and achieving desired sales objectives. You will work closely with cross-functional teams to drive business results and ensure compliance with company policies and procedures.

Key Responsibilities:
  1. Manage the overall performance of the e-commerce department, including staffing, associate development, and productivity standards.
  2. Develop and implement strategies to achieve weekly, period, and annual sales targets, as well as customer satisfaction goals.
  3. Lead the planning, implementation, and execution of e-commerce initiatives, collaborating with the store management team and district manager.
  4. Ensure orders are filled accurately and efficiently, handling out-of-stock situations and inventory issues in a timely manner.
  5. Maintain strong relationships with customers, resolving any concerns or issues promptly.

Requirements:
  • Bachelor's degree or equivalent experience in a related field.
  • Proven supervisory experience, preferably in retail or e-commerce.
  • Strong leadership skills, excellent communication abilities, and proficiency in Microsoft Office.
  • Able to lift up to 25 pounds frequently and stand for extended periods.
  • Experience with Point of Sale (POS) systems and inventory management a plus.

Estimated Salary Range: $60,000 - $80,000 per annum, depending on qualifications and experience. We offer a competitive benefits package, including health insurance, retirement plans, and opportunities for career growth and development within the Kroger organization.

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