Client Services Associate

2 days ago


Cincinnati, Ohio, United States Cerity Partners Full time
Job Summary

Cerity Partners is seeking a highly skilled and detail-oriented Client Services Associate to join our Tax Department. As a key member of our team, you will provide exceptional support to our Tax Advisors and clients, ensuring seamless delivery of services and maintaining strong relationships.

Key Responsibilities
  • Administer and deliver services to assigned tax advisor teams, prospects, and clients
  • Serve as a primary point of contact for client inquiries and service needs, directing to appropriate team members as necessary
  • Maintain accurate prospect and client data in our CRM and tax software
  • Process, sort, and route incoming client documents (paper and electronic)
  • Assist with client communication, including data requests, reminders, and coordination of tax deliverables
Requirements
  • High school diploma required; Associate's degree preferred
  • 2+ years of administrative and/or client service experience preferred
  • Access to consistent and reliable transportation with ability to commute between offices
  • Proficient in Microsoft Suite and Adobe
  • Ability to work outside business hours during peak seasons as needed
  • Strong team player with excellent communication and problem-solving skills
  • Attention to detail and ability to maintain confidentiality
About Cerity Partners

Cerity Partners is a leading national registered wealth management and institutional consulting firm serving high-net-worth individuals and their families, businesses, and nonprofit organizations. Our mission is to positively impact the financial well-being of our clients by delivering objective financial advice. We value a collaborative and supportive work environment, and our team members are passionate about providing world-class client experiences.



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