Assistant Store Leader Operations

4 hours ago


Indianapolis, Indiana, United States Crate & Barrel Full time
About the Role

We're seeking a highly skilled and motivated Assistant Store Leader to join our team at Crate & Barrel. As a key member of our operations team, you will be responsible for leading the merchandising team to set the stage for all store activities through an organized storeroom and accurate inventory.

As a strategic thinker with a passion for logistics, you will plan and communicate the overall merchandise design vision to your team. Your expertise in leading store operations will ensure that things run smoothly in the back of the store as well as the front.

Key Responsibilities
  • Lead, direct, and delegate the flow of product from receiving to the sales floor.
  • Mentor and educate your team to deliver great service to internal and external customers while encouraging professional development.
  • Collaborate with the Store Leader to establish and communicate critical metrics and expectations within the store.
  • Analyze results through reporting and translate numbers into actionable behaviors and goals to improve KPI results.
  • Ensure all customers receive gracious, quick, and efficient service by setting expectations and modeling excellent service.
Requirements
  • 2+ years of customer service or retail leadership experience.
  • High school diploma/GED or equivalent, Associate degree or equivalent preferred.
What We Offer

We offer a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package.



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