Senior Hotel Operations Manager, Chicago

6 days ago


Chicago, Illinois, United States Marriott Full time

Overview

We are seeking a Senior Hotel Operations Manager to lead our team at The Westin Michigan Avenue Chicago. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of the hotel, ensuring exceptional guest experiences and maximizing revenue.

Salary Range

The salary range for this position is $225,000 to $308,000 annually. We offer a comprehensive benefits package, including health insurance, 401(k) plan, and paid time off.

Job Description

The Senior Hotel Operations Manager will be responsible for:

  • Developing and Implementing Business Strategies

To maximize customer satisfaction, profitability, and market share, you will stay up-to-date with industry trends, monitor competitor strengths and weaknesses, and develop business plans aligned with Marriott's global strategic plan.

Leading the Property Leadership Team

You will hold the property leadership team accountable for successful delivery of business plans, experiment with new ideas, and evaluate the success of business strategies to inform future enhancements.

Fostering Sales and Marketing Efforts

You will work closely with the sales and marketing team to develop revenue-generating strategies, identify new business leads, and leverage Marriott demand engines to their full potential.

Talent Management and Organizational Capability

You will create a cohesive and high-performance executive committee, coach team members, and develop learning and development opportunities for employees.

Ensuring Compliance with Company and Brand Standards

You will verify property compliance with legal, safety, operations, labor, and Marriott brand product and service standards, conduct quality assurance audits, and ensure employees are appropriately trained.

Required Skills and Qualifications

To be successful in this role, you will need:

  • A minimum of 8 years' experience in hotel operations, sales, and marketing or a related field.
  • A bachelor's degree in Business Administration, Hotel and Restaurant Management, or a related major.
  • Excellent leadership and communication skills.
  • Ability to analyze business data and make informed decisions.
  • Strong problem-solving and conflict resolution skills.

Benefits

In addition to the salary range mentioned above, we offer a comprehensive benefits package, including:

  • Comprehensive health insurance.
  • 401(k) plan with up to 5% company match.
  • Paid time off (including sick leave where applicable).
  • Life insurance.
  • Group disability insurance.
  • Travel discounts.
  • Adoption assistance.
  • Paid parental leave.
  • Health savings account (except for positions based out of or performed in Hawaii).
  • Flexible spending accounts.
  • Tuition assistance.
  • Pre-tax commuter benefits.
  • Other life and work wellness benefits.

Others

We are an equal opportunity employer and believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.



  • Chicago, Illinois, United States Hyatt Centric Chicago Magnificent Mile Full time

    Hyatt Centric Chicago Magnificent MileAward-Winning Hospitality Management Company Seeking General ManagerAbout Us:Davidson Hospitality Group is a trusted partner and preferred operator for top hotel brands, offering a unique entrepreneurial management style and owners mentality.We provide individualized personal service, enhanced by the breadth and depth of...


  • Chicago, Illinois, United States Chicago Athletic Association Full time

    Company OverviewThe Chicago Athletic Association, a renowned hotel in downtown Chicago, is seeking a skilled Technical IT Leader to join its team. As an integral part of the hotel's operations, this role will play a crucial role in ensuring seamless technology services.


  • Chicago, Illinois, United States Loews Chicago Hotel Full time

    Job OverviewLoews Chicago Hotel is seeking a highly skilled Overnight Operations Manager to oversee daily agent activities at the Front Desk and ensure all Team Members are adhering to company standards.


  • Chicago, Illinois, United States 21C Museum Hotel Chicago Full time

    Company Overview:21c Museum Hotel Chicago is a unique and innovative hotel that combines contemporary art, culture, and hospitality to create an immersive experience for guests.L ocated in the heart of downtown Chicago, this art-centric hotel offers a dynamic and creative environment where employees can contribute to creating unforgettable guest...


  • Chicago, Illinois, United States Holiday Inn Express Midway Full time

    Job Summary:A hotel operations manager is needed at the Holiday Inn Express Chicago-Midway Airport to oversee daily operations, ensure excellent guest service, and maintain high standards of cleanliness and maintenance.The ideal candidate will have a strong vision for their hotel, be able to lead and motivate a team, and possess excellent communication and...


  • Chicago, Illinois, United States Study Hotels Full time

    Job Title: Hotel Operations Manager">About Us: The Study Hotels offers a unique hospitality experience, fostering connections and creativity in the heart of Chicago. As a leading hotel management company, we prioritize excellence in guest service and aim to deliver exceptional experiences.">Salary: $65,000 - $80,000 per year">Job Description:">">Manage Daily...


  • Chicago, Illinois, United States Senior Helpers - Northside Chicago Full time

    Job OverviewSenior Helpers - Northside Chicago is seeking a compassionate and dedicated Caregiving Professional to join our team in Chicago.


  • Chicago, Illinois, United States Red Roof Inn Full time

    Hotel Operations ManagerWe are seeking a Hotel Operations Manager to join our team at Red Roof Inn in downtown Chicago - Magnificent Mile location. The successful candidate will be responsible for supervising all front desk operations, staff and scheduling, and managing the hotel's inventory.About the Role:Directly supervise all front office staff and ensure...


  • Chicago, Illinois, United States Metropolitan Water Reclamation District of Greater Chicago Full time

    Job DescriptionWe are seeking a highly skilled and experienced Senior Plant Operations Manager to join our team at the Metropolitan Water Reclamation District of Greater Chicago.About the JobThis is a challenging and rewarding opportunity to oversee the operation and maintenance of treatment plant or pumping station equipment within a sewage treatment plant...


  • Chicago, Illinois, United States South Chicago Packing LLC Full time

    Unlock Your Potential as a Senior Financial Operations ManagerWe are seeking a highly skilled and motivated Senior Financial Operations Manager to join our dynamic team at South Chicago Packing LLC. This role will play a pivotal part in driving business success through sound financial practices, ensuring the financial management of our SCP business unit is...

  • Sales Executive

    3 days ago


    Chicago, Illinois, United States La Quinta Chicago Downtown Full time

    Job SummaryWe are seeking a highly motivated Sales Manager to join our team at La Quinta Chicago Downtown. As a Sales Manager, you will be responsible for driving revenue growth and exceeding sales targets by effectively soliciting and closing on assigned accounts in the market segments.About UsLa Quinta Chicago Downtown is a premier hotel located in the...


  • Chicago, Illinois, United States Marriott International, Inc Full time

    Hotel Engineer Job DescriptionWe are seeking a skilled Hotel Engineer to join our team at The St. Regis Chicago in Chicago, Illinois.About the Role:Perform routine maintenance tasks and repair requests on hotel equipment and systems.Conduct preventative maintenance on tools and kitchen equipment.Inspect and maintain inventory of parts and...


  • Chicago, Illinois, United States Congress Plaza Hotel Full time

    Job OverviewWe are seeking a skilled Hotel Night Audit professional to join our team at Congress Plaza Hotel in downtown Chicago.The ideal candidate will have prior experience in night audit or front office operations and possess excellent communication skills.About the RoleThis is a part-time opportunity, working Thursday, Friday, and Saturday nights, with...


  • Chicago, Illinois, United States Senior Helpers - Northside Chicago Full time

    At Senior Helpers - Northside Chicago, we are committed to providing exceptional care and support to our clients. As a compassionate male caregiver, you will play a vital role in enhancing the lives of seniors in our community.About the JobWe are seeking a reliable and caring individual to join our team as a male caregiver. Your primary responsibility will...


  • Chicago, Illinois, United States MCR Hotels Full time

    About MCR HotelsMCR Hotels is the 3rd-largest hotel owner-operator in the United States, with a $5.0 billion portfolio of 148 premium-branded hotels containing more than 22,000 guestrooms across 37 states and 106 cities.We have offices in New York City, Dallas, Chicago, and Richmond, Virginia, and our team members across the country operate hotels under 9...


  • Chicago, Illinois, United States The University of Chicago Full time

    The University of Chicago is seeking a highly skilled Senior Athletics Operations Manager to join its Campus and Student Life team. This is an exciting opportunity for a motivated individual to lead the day-to-day NCAA and Conference Compliance responsibilities while coordinating operations and event management for varsity events.About the RoleAssist with...


  • Chicago, Illinois, United States The University of Chicago Medicine Full time

    About the RoleWe are seeking an experienced Neuroscience Clinical Operations Manager to join our team at The University of Chicago Medicine. This is a key role that will play a critical part in the development and execution of strategy for Neuro-Diagnostics and Teleservices.Key ResponsibilitiesDevelop and implement improvements to internal departmental...


  • Chicago, Illinois, United States Senior Helpers - Northside Chicago Full time

    Senior Helpers - Northside Chicago is seeking a dedicated and caring individual to fill the role of On Call Caregiver. This position involves providing personal care services, including transfers using hoyer lift/gait belts, companionship, and reliable transportation to clients in the north side of Chicago.About Senior HelpersWe value our employees'...


  • Chicago, Illinois, United States Hotel Felix Full time

    Job OverviewWe are seeking a highly skilled and experienced Hotel Maintenance Engineer to join our team at Hotel Felix in downtown Chicago. As a key member of our maintenance department, you will be responsible for ensuring the smooth operation of our property's mechanical systems, equipment, and facilities.About the RoleThe ideal candidate will have a...


  • Chicago, Illinois, United States Bally's Chicago Full time

    Unlock Endless Possibilities at Bally's ChicagoBally's Corporation, a leading entertainment company, is expanding its digital gaming platforms and traditional casino venues across the globe. With millions of players engaged, we're seeking an experienced Senior Sales Executive to drive sales growth and revenue in our Chicago office.This role offers a unique...