Customer Service Representative
4 weeks ago
Key Responsibilities:
* Greet and welcome all guests approaching the Front Desk
* Maintain proper operation of the telephone switchboard
* Handle requests for information, mail and messages
* Answer guest inquiries about hotel service facilities and hours of operation
* Handle check ins and check outs
* Deliver guest items
Why Work with Us:
* As a Front Desk Agent at Aimbridge Hospitality, you will be part of a dynamic team that provides exceptional customer service to our guests.
* You will have the opportunity to work in a fast-paced environment and develop your skills in customer service, communication, and problem-solving.
* Our team is committed to providing a positive and supportive work environment, and we are looking for someone who shares our values and is passionate about delivering excellent service.
Requirements:
* High school diploma or equivalent required
* Previous customer service experience preferred
* Ability to work in a fast-paced environment
* Excellent communication and problem-solving skills
* Ability to work a variety of shifts, including evenings and weekends
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