User Experience Researcher

4 weeks ago


Beaverton, Oregon, United States Insight Global Full time

A footwear/apparel company in the US is seeking a User Experience Researcher to help create the future of employee services, tools, and information experiences.

As a key member of the HR Content Design & Delivery team, this individual will be responsible for structuring and leading workshops to surface employee-centered needs and pain points.

The User Experience Researcher will deploy qualitative and quantitative analysis techniques to improve user experience, including interviews, mobile testing, surveys, and interactive workshops.

Key responsibilities include:

  • Conducting system-specific research to inform design decisions
  • Developing EX solutions based on qualitative user feedback and quantitative employee data
  • Collaborating with SMEs to prioritize experience-related design decisions

Insight Global is committed to creating diverse and inclusive environments where employees can bring their full, authentic selves to work every day.

We are an equal opportunity/affirmative action employer that believes everyone matters.

Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex, sexual orientation, gender identity, and expression.

Requirements include:

  • Experience using Workday or ServiceNow
  • Experience video recording and editing
  • Bachelor's Degree
  • Minimum 2 years' experience in system research

We are looking for a self-directed and comfortable working in ambiguous environments, with excellent written and oral communications skills.



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